Why has my Geo In Home Display started showing gas when I have no gas supply?

Who or what are DCC ? & is there a contact to email re the problem. 
if there is an issue why are they still being fitted ? 

It’s amazing what you can find in 0.26 seconds by using Google. You should try it sometime.

https://www.smartdcc.co.uk/about-dcc/

https://www.smartdcc.co.uk/our-smart-network/

Long story short, DCC is the network operator that connects your Smart Meter to your chosen Energy Supplier, be that OVO or otherwise. They run the show in the background and are responsible for the underlying infrastructure that powers said network.

As an energy customer, you do not have any reason to contact DCC yourself - and there is deliberately no method with which to do so. DCC only talks directly to their own clients e.g. Energy Suppliers and Network Operators and the regulator Ofgem. There is nothing they can do for you directly due to the design of the whole system - they simply do not have access to your meters. Please do not contact DCC directly yourself - they will likely refuse to talk to you.

As for this particular issue, it is relatively minor and would be considered Low Priority on just about every severity scale out there. The justification is that your equipment still works as intended, albeit with what is basically just a cosmetic issue with certain combinations of equipment like the one you’ve got. This is nowhere near serious enough to justify a halt to installations - it can and will be fixed later with Over-The-Air Firmware Updates.

Thank you for the lengthy and knowledgeable reply, although the 1st comment was unnecessary.

One thing that Blastoise forgot to mention is that while your meter belongs to the electricity supplier, e.g. OVO, the communications hub (usually on top of the meter itself) belongs to DCC. That’s why they have to diagnose and fix problems with it. Read more about comms hubs here: https://www.smartme.co.uk/smets-2.html#comms-hubs 

i too  have this gas display with no gas in the house or even the village , it has worked fine since install 2 weeks ago but today “waiting  data” i have tried everything restarts, resets, disconnecting power for a while but nothing . i see from this thread this has been going on for at least 2 years . so i was wondering is there is a fix or am i whistling in the wind ,very disappointed    

solar panels are exporting 1.51kw ,the nearest gas meter is 2 miles away 

Just out of interest, what does System status say? 

It’s always a good idea if you come across error messages and seek help interpreting them to quote them in full, including any cryptic error codes. It makes it so much easier for those who might be able to help. 

i contacted ovo and this is their reply , if it works i shall post it here 

Upon receiving your email today I have checked on the relevant system, and I can confirm the IHD is not linked to any gas supply, so what I have done is remotely repair the IHD with your electric meter in the hope that this will fix the issue, this can take up to 24 hours to take effect, however if it does not fix the issue, it may just be due to the fact the IHD's are designed for a duel fuel supply and this may persist, I understand this may be annoying but rest assured it will be measuring the electric correctly.

A couple of weeks ago, I posted in this thread thus: “This is an old problem, which may have some variants - the error codes (under ‘system status’) seem to vary a bit from case to case. I’ve not heard that the cause has been nailed down or that a general solution has been found. I think the last we heard - a long time ago! - it was ‘under investigation’. “

Since the error is only cosmetic, annoying as it may be, there seems to be no urgency about the search for a solution. The only advice we can give is to grin and bear it. You can be sure that if and when a solution is found, someone will post about it here.

Upon receiving your email today I have checked on the relevant system, and I can confirm the IHD is not linked to any gas supply, so what I have done is remotely repair the IHD with your electric meter in the hope that this will fix the issue, this can take up to 24 hours to take effect, however if it does not fix the issue, it may just be due to the fact the IHD's are designed for a duel fuel supply and this may persist, I understand this may be annoying but rest assured it will be measuring the electric correctly.

well as i thought NO difference what so ever still showing gas