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Blastoise186
Blastoise186Best Answer
Super User
July 4, 2022

Updated on 13/12/24 by Abby_OVO

I’m afraid neither MyOVO nor the OVO Energy app currently support showing cost data for Half-Hourly periods under the Daily tab.

 

However, if you’d like to see this be added, you might want to suggest this as an Idea. It’s definitely in-scope of the current things that OVO is interested in! If you do post an idea about this, don’t forget to upvote it too!

 

As for the other issue, are you sure your meters are in Half-Hourly Mode? If they’re in that state but not showing usage data, I’d suggest contacting the Support Team to get help with that..

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5 replies

Blastoise186
Super User
Blastoise186Super UserBest Answer
Super User
July 4, 2022

Updated on 13/12/24 by Abby_OVO

I’m afraid neither MyOVO nor the OVO Energy app currently support showing cost data for Half-Hourly periods under the Daily tab.

 

However, if you’d like to see this be added, you might want to suggest this as an Idea. It’s definitely in-scope of the current things that OVO is interested in! If you do post an idea about this, don’t forget to upvote it too!

 

As for the other issue, are you sure your meters are in Half-Hourly Mode? If they’re in that state but not showing usage data, I’d suggest contacting the Support Team to get help with that..

Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
    Rank 5
    Jacko6625Author
    Rank 5
    July 5, 2022

    Thanks for your quick reply. I have contacted the support team. As I don’t think is in half hourly mode. Hopefully they can sort. Kind regards for all the work you do on the forum it is much appreciated.

      Jeffus
      Rank 20
      Jeffus
      Rank 20
      July 5, 2022

      Hi @Jacko6625

       

      You could use one of the 3rd party apps to see 30min cost data

      This is the Bright app, available on Android and Apple devices that some of us use. 

      https://glowmarkt.com/

      You would still need to check with OVO to see if your gas meter is setup for 30min readings. 

       

        Rank 5
        Jacko6625Author
        Rank 5
        July 5, 2022

        Thanks I did do that.

         

          Jeffus
          Rank 20
          Jeffus
          Rank 20
          July 5, 2022

          Hi @Jacko6625

           

          For Gas in the Bright app can you see 30min readings for kWh (even though your tariff is obviously not setup). You can switch between kWh and £ in the Bright app, you may have already seen that. 

          I am guessing you can't see the readings but useful to check. 

           

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