OVO have doubbled the daily standing charge, this is noyhing to do with the wholesale price rise, which is why the unit price has risen.
I have phoned, long story short- one and a half hours, most on hold then cut off.
Cannot email their system is down!!!!!
HOW DO I LEAVE?
Best answer by M.isterW
Updated on 14/09/23 by Abby_OVO
Before you go elsewhere check what other companies are charging. You might find that OVO isn't alone in increasing the standing charge. A lot of the increase is the cost of rescuing customers from failed energy companies, a cost that the govt puts onto the energy companies and they put onto us.
If you want to be annoyed at someone I'd aim at the govt for failing to ensure energy companies were stable enough to cope with the high gas prices. And previous governments for not investing enough in renewables, which are currently helping to limit the electricity price rises.
I have checked, and they are not doing it as much. Unfortunately at the moment it seems impossible to move.
It's not impossible to move, it's just probably not cost effective to. The electricity standing charge will have gone up on all variable tariffs from various suppliers. You may find it varies by a few pence, but the majority of the rise is the £68 cost to help cover failed suppliers. Remember that the price cap for average use takes into account unit prices and standing charge so all suppliers will be at or just slightly below this amount.
We’ve got more advice and support for members affected by rising unit rates and standing charges on our price cap FAQs
+8Hi
SSE hadn’t offered Zero Standing Charges for many years. In actual fact, such tariffs have basically been obliterated across the market and hardly any supplier offers them anymore. The lack of gas is not the reason for having one. I suspect you come under an edge case where there was no direct migration path for your old tariff, so you were migrated to the Standard Variable one.
There is no compensation due in these cases.
+4Hey
Sorry for the issues you’re having,
What was the name of the plan you were on with your previous supplier? I’ll ask about this internally.
+4Hey
Have you got this sorted yet?
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OVO Energy Ltd, registered office 1 Rivergate Temple Quay Bristol, BS1 6ED, company no. 06890795 registered in England and Wales.
OVO (S) Gas Limited is registered in England and Wales (Company No. 02716495) at 1 Rivergate, Temple Quay, Bristol, BS1 6ED.
OVO (S) Gas Limited is part of OVO Group Ltd
