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Rank 1
February 6, 2023
Solved

When will Alternative Fuel Payment be paid?

  • February 6, 2023
  • 47 replies
  • 3682 views

I believe I am entitled to a £200 payment made directly to my electricity account, as I have no gas supply and use heating oil. Does anyone know when this payment will be credited 

Best answer by Emmanuelle_OVO

Updated on 19/06/23 by Abby_OVO

Think you’re eligible for the Alternative Fuel Payment but didn’t receive it? 

 

You can apply on the GOV website here. If you cannot apply online, call the helpline:

 

Telephone: 0808 175 3287
Monday to Friday, 8am to 6pm
Find out about call charges

Hey @Mjpservices,

 

Welcome to the OVO Online Community,

 

I can see @Jeffus has already given some really helpful advice here.

 

Just wanted to add that I recently updated this thread with the information we’ve been given about the Alternative Fuel Payment:

 

 

Hope this helps. 

47 replies

Jeffus
Rank 20
Rank 20
February 6, 2023

@Mjpservices

The government has published the eligibility criteria, how customers will be identified and how energy suppliers will be given a list of MPAN to identify and pay customers.

The PDF can be downloaded from this page.

https://www.gov.uk/government/publications/domestic-alternative-fuel-payment-afp-scheme-in-great-britain-guidance-for-electricity-suppliers

Payments should start in Feb but no news on exact date

I am just a customer like you. I don't work for OVO 

Rank 1
February 6, 2023

Thanks for update 

Emmanuelle_OVO
Retired Moderator
Retired Moderator
February 7, 2023

Updated on 19/06/23 by Abby_OVO

Think you’re eligible for the Alternative Fuel Payment but didn’t receive it? 

 

You can apply on the GOV website here. If you cannot apply online, call the helpline:

 

Telephone: 0808 175 3287
Monday to Friday, 8am to 6pm
Find out about call charges

Hey @Mjpservices,

 

Welcome to the OVO Online Community,

 

I can see @Jeffus has already given some really helpful advice here.

 

Just wanted to add that I recently updated this thread with the information we’ve been given about the Alternative Fuel Payment:

 

 

Hope this helps. 

Renewable Energy? Big Fan.
Jeffus
Rank 20
Rank 20
February 7, 2023

@Mjpservices 

There was another government announcement yesterday on the 6th Feb. Payments started yesterday, but i am sure it will vary by supplier as the target was end Feb. 

From today households across Great Britain who don’t use mains gas for heating will start receiving £200 towards their energy bills as the Alternative Fuel Payment (AFP) scheme launches. Most will get the £200 AFP automatically as a credit on their electricity bill but some customers will need to apply for the support later this month.

Nearly 2 million households who use alternative energy sources such as heating oil, biomass and liquefied petroleum gas (LPG) to warm their homes will receive the support which was doubled to £200 last year.

The vast majority, including many homes in rural areas, will get it automatically through their electricity supplier as a credit on their bill throughout February. A small minority of customers, such as those living in park homes or on static houseboats with no direct energy supplier, will need to apply to receive the payment through an online portal that will launch later this month.

 

https://www.gov.uk/government/news/households-businesses-and-organisations-off-the-gas-grid-to-receive-energy-bill-support-over-the-coming-weeks

Emmanuelle_OVO
Retired Moderator
Retired Moderator
February 7, 2023

Hey @Jeffus,

 

Taken from the following topic:

 

 

*The Government has now confirmed details about how the ‘Alternative Fuel’ payments (AFP) will be made. This includes households without a direct relationship to an energy supplier. 

 

Information taken from the GOV website where you can find the latest updates on this topic

 

The Department for Business, Energy and Industrial Strategy (BEIS) are due to let us know which customers are eligible for the payment in early February, and we’re planning to start making these payments from 13 February, depending on when we receive the information from BEIS.*

 

Renewable Energy? Big Fan.
juliamc
Rank 20
Rank 20
February 7, 2023

@Emmanuelle_OVO could these 3 threads about the £200 be combined ?

Newcomer
February 7, 2023

I believe I am entitled to a £200 payment made directly to my electricity account, as I have no gas supply and use heating oil. Does anyone know when this payment will be credited 

 

 

Same oil as well,.

OVo have already made a government energy payment to my bank, I would have thought they would have bundled the £200 in that payment?

 

Will they be doing another refund payment run before the month end.

Do  customer services have the ability  confirm you are eligible?

Jeffus
Rank 20
Rank 20
February 7, 2023

Hey @Jeffus,

 

Taken from the following topic:

 

 

*The Government has now confirmed details about how the ‘Alternative Fuel’ payments (AFP) will be made. This includes households without a direct relationship to an energy supplier. 

 

Information taken from the GOV website where you can find the latest updates on this topic

 

The Department for Business, Energy and Industrial Strategy (BEIS) are due to let us know which customers are eligible for the payment in early February, and we’re planning to start making these payments from 13 February, depending on when we receive the information from BEIS.*

 

The link is old @Emmanuelle_OVO

That one is from December. You have posted the old link on a few threads

There was a new link yesterday

https://www.gov.uk/government/news/households-businesses-and-organisations-off-the-gas-grid-to-receive-energy-bill-support-over-the-coming-weeks

Rank 1
February 13, 2023

Just wondering if anyone has received this payment yet, via their OVO account 

Blastoise186
Super User
Super User
February 13, 2023

I’ve not seen any reports of payments yet. Soon though… Hopefully...

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