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stead
Rank 5
Rank 5
January 1, 2024
Solved

When do the Power Move Plus credits get added to our bills?

  • January 1, 2024
  • 18 replies
  • 380 views

Just curious, checked statement (I'm one of those people!)

 

Power move credit applied, interest reward and anything else but nothing for power move plus. Does December's rewards get added to December's bill or in January's? 

Best answer by Firedog

Updated on 09/01/23 by Abby_OVO

Does December's rewards get added to December's bill or in January's? 

 

Check the email. This is what my last one said:
  

 

So, rewards earned in December will appear at some stage on January’s bill.

 

Below extract has been taken from the Power Move Plus FAQ's, for more of these, check out the page here.

 

How do I get rewarded each month?

 

The reward is applied as a credit directly to your bill. You’ll be credited each month with the sum of all rewards earned in the previous month. For example, for any rewards earned in November, you will receive an energy credit in December. Any reward earned in October will also be credited in December, alongside any credit earned in November.

There is no cash alternative. The energy credit will show as a separate line item on your bill.

For even more on Power Move Plus, you can check out the homepage here. As well as this helpful topic:

18 replies

Blastoise186
Super User
Super User
January 1, 2024

iirc it’d probably be the January one.

Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
Firedog
Super User
FiredogSuper UserSolved
Super User
January 1, 2024

Updated on 09/01/23 by Abby_OVO

Does December's rewards get added to December's bill or in January's? 

 

Check the email. This is what my last one said:
  

 

So, rewards earned in December will appear at some stage on January’s bill.

 

Below extract has been taken from the Power Move Plus FAQ's, for more of these, check out the page here.

 

How do I get rewarded each month?

 

The reward is applied as a credit directly to your bill. You’ll be credited each month with the sum of all rewards earned in the previous month. For example, for any rewards earned in November, you will receive an energy credit in December. Any reward earned in October will also be credited in December, alongside any credit earned in November.

There is no cash alternative. The energy credit will show as a separate line item on your bill.

For even more on Power Move Plus, you can check out the homepage here. As well as this helpful topic:

Noel | I have no official status; I'm just a volunteer who comes here to help other customers. My gear: Aclara SGM 1416-B Electricity-only E7 meter; Chameleon IHD3-PPMID-AAA | It may look as if I know what I’m talking about, but don’t let that fool you. |
stead
Rank 5
steadAuthor
Rank 5
January 1, 2024

Does December's rewards get added to December's bill or in January's? 

 

Check the email. This is what my last one said:
  

 

So, rewards earned in December will appear at some stage on January’s bill.

Cheers, didn’t even notice the credit next month bit but, I just saw the amount and got excited!

Newcomer
January 10, 2024

If you want to chase up the credit you have to call customer services which is not a free call as far as I know So that’s your credit gone 🧐🧐

Jasone Bourne
Newcomer
Newcomer
January 10, 2024

Explained in depth.

The Power Move Plus credits are typically applied to your bill at the end of each billing cycle. These credits are calculated based on your usage during that specific cycle. So, if you've been enrolled in the Power Move Plus program, you can expect to see the corresponding credits reflected in your bill after the completion of your billing period.

It's essential to note that the timing may slightly vary depending on your utility provider's billing cycle. The credits are usually processed during the billing statement generation, ensuring that they appear on the statement you receive for that particular month.

If you're curious about the specific details of your Power Move Plus credits or have concerns about their application, I recommend checking your online account portal or reaching out to your utility provider's customer service. They can provide personalized assistance and clarify any questions you may have about the timing and application of these credits.

Show Green
Newcomer
January 10, 2024

Thanks for that

stead
Rank 5
steadAuthor
Rank 5
January 10, 2024

Decembers credit now showing on January's charges 😁

 

Not sure when it shown up but I feel better for seeing it! 

Rank 5
February 16, 2024

Has anyone had their Power Move Plus credit from last month added to their account yet.

February 16, 2024

No. I only did the PM Plus once, on 17th January for a measly 3p. Got the email on 22nd but it's not showing on my account. The £15 for January's Power Move is though 👌. 

Rank 2
February 17, 2024

I think the Power Move Plus payments are a good month behind. Depending on the date of the event it may by one that took place in January may not appear as a credit until March when it gets added to the next available billing period.

As the plus is an add-on when we are already trying to save energy between 4-7pm getting much from this can be difficult. Thankfully I have achieved more than 3p!