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volvo EX40 and Hypervolt 3.0 pro

My anytime charge has failed for three nights. I’ve only just had the equipment installed and it hasn’t to the best of my knowledge ever worked.

The services are connecting though as when I select urgent charge in the ovo app it successfully starts, communicating with Hypervolt charger.

has anyone seen similar behaviour please?

thanks

sophie

Abby_OVOBest Answer

Community Manager

Hey @salarygirl

Sorry to hear about the trouble you’ve been having.

I’m glad to see one of our volunteers has already stopped by to advise getting in touch with the Charge Anytime team.

Keep us updated with how you get on.

Currently Playing: She's Electric

Super User

Hey @salarygirl ,

That doesn’t sound right. Can you check with the Charge Anytime team please? 0330 175 9678 Option 2 and they’ll get on the case for you.

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Abby_OVOBest Answer

Community Manager

Hey @salarygirl

Sorry to hear about the trouble you’ve been having.

I’m glad to see one of our volunteers has already stopped by to advise getting in touch with the Charge Anytime team.

Keep us updated with how you get on.

Currently Playing: She's Electric

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