My anytime charge has failed for three nights. I’ve only just had the equipment installed and it hasn’t to the best of my knowledge ever worked.
The services are connecting though as when I select urgent charge in the ovo app it successfully starts, communicating with Hypervolt charger.
has anyone seen similar behaviour please?
thanks
sophie
Best answer by Abby_OVO
Hey
Sorry to hear about the trouble you’ve been having.
I’m glad to see one of our volunteers has already stopped by to advise getting in touch with the Charge Anytime team.
Keep us updated with how you get on.
+1Hey
That doesn’t sound right. Can you check with the Charge Anytime team please? 0330 175 9678 Option 2 and they’ll get on the case for you.
Hey
Sorry to hear about the trouble you’ve been having.
I’m glad to see one of our volunteers has already stopped by to advise getting in touch with the Charge Anytime team.
Keep us updated with how you get on.
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