How can you redeem your voucher if you don’t have the payment card?
Solved
Top up voucher and no card
Best answer by Emmanuelle_OVO
Hey
Welcome to the OVO Online Community,
To redeem your voucher you would need your PAN number as the store can use that in place of a card and the voucher. The pan number would be in the App as that's what links the app to your account.
Hope this helps.
+5How can you redeem your voucher if you don’t have the payment card?
+4Hey
Welcome to the OVO Online Community,
To redeem your voucher you would need your PAN number as the store can use that in place of a card and the voucher. The pan number would be in the App as that's what links the app to your account.
Hope this helps.
Have the app but can’t find the PAN number. It would be so much easier if the company just added the credit straight to the meter like previous payments.
+8- Super User
The Support Team can generate and send you a PAN number if you need one. I think Live Chat is the easiest way.
+4Hey
This App preview might help you find your PAN (Top Up number):
An OVO payg top up number will start with 9826 and have 19 digits.
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OVO Energy Ltd, registered office 1 Rivergate Temple Quay Bristol, BS1 6ED, company no. 06890795 registered in England and Wales.
OVO (S) Gas Limited is registered in England and Wales (Company No. 02716495) at 1 Rivergate, Temple Quay, Bristol, BS1 6ED.
OVO (S) Gas Limited is part of OVO Group Ltd