111 kWh is more than I use in a month when I’m at home, so if that’s what your meter says, then:

• You left something running (a common culprit is the immersion heater, which can easily consume 3-4kWh a day), or
• You’re reading somebody else’s meter. Check that the meter serial number on the bill is the same as the one on the meter itself - it looks something like 12A3456789, or
• You’re misreading the bill. You would expect to see an accumulated standing charge of around £80 - £100. The standing charge varies between 50p and 60p a day depending on how you pay for your electricity.

If you showed us screenshots of the bills concerned (having obscured any personal information), we might be able to spot where these alarming figures come from. It would help to see your meter readings as well: you should be able to see them on this page in your browser: Meter readings history - OVO Energy .

You might also check if the readings used for the bill are real or estimated @Dorota Parker . If you look at the link provided above you will see a description after the reading

Hey @Dorota Parker,

Sorry for the issues you’re having,

BPLightlog and Firedog have given some great advice here. 

The following topics might help:

Hi,

thank you very much. I think we will do how Jess OVO adviced.

I will off all in fuse box and we will be recording 10 min meter. Something the meter is wrong or place where is  fixed is not good. 

Thank you Firedog - I know 111 kWh we used in another home in 1 month time. We off all and sockets too and go out for more 4 months. Flat is 28m2 not TV, nothing. Not electric door bell and not any  lights left . I came specially from London to Cardiff and  off all. Fridge and washing from sockets. and every month 111 and something. If somebody use our electricity will be not possible the same 111 kWh per month. Sometime I think that our lights in the building are eat our electricity

That’s a possibility, but there would have to be two or three old incandescent 60W lamps burning day and night to clock up that amount of usage. And (unless you own the building) communal lighting shouldn’t be wired through your meter.

Did you check the meter serial number?
Did you check that there’s no immersion heater (for hot water) turned on?

How I tell I off all. At home we have all Led bulbs. For hot water we have https://www.google.com/url?q=https://chosry.com/shop/ols/products/programmable-fused-spur-timer-switch&opi=95576897&sa=U&ved=0ahUKEwiB_sLMq56CAxVUXEEAHffJCFYQsDwIygQ&usg=AOvVaw0gK1uHSjraphDwItgIctS7

but we do not use programmer. We on for one hour before bath and after off.

I will try to off fuse and to look meter for 5-10 min evening when communal light will be on. I do not, but in box with meters there was very big metal cabinet and was not possible to close the meters box door. Our meter is close to the floor - I do not if it affected the meter. From 2021 and only now when we came back after holiday this cabinet is not there.

Thank you very much for Your support

Hey @Dorota Parker,

Are you able to upload a screenshot of the meter readings? I’d be interested to see if any of them are estimated.

Please don’t include any personal information. 

If you asking me to send our meter photo with usage? or photos item we have to see usage every hour, day month and year?

Hi @Dorota Parker

This page, do you see any rows that say Estimated? Can you upload some screenshots of this page? 

https://account.ovoenergy.com/meter-readings/history/electricity

I found this in our online account . I will try to send

Electricity reading history

If you think one of your previous readings was wrong, contact us(opens in new window)  and we'll update your account.

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