Hello, I've just joined OVO from British Gas as of today and I've been asked to provide a meter reading. I'm not sure whether I need to do this, as I have a smart meter, but if I do, how do i do it? I thought I'd managed it, but the readings are not being accepted
Updated on 28/06/24 by Shads_OVO
It hasn't worked!! Not to worry. You've given me a lot of help though. Thanks.
Does it give you any hint as to why?
On the electric meter, make sure you’ve used the reading after pressing 6 on the keyboard.
This is the instruction info sheet for the meter
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OVO Energy Ltd, Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ, (Company no. 06890795) registered in England and Wales.
OVO (S) Gas Limited is registered in England and Wales (Company No. 02716495) at Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ.
OVO (S) Gas Limited is part of OVO Group Ltd
