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Best answer by Chris_OVO

Updated on 21/01/26 by Chris_OVO

 

Over the 18 months, Power Move Flex (as part of CrowdFlex) has shifted 864,700 kWh's and paid out over £1.02 million in bill credits.

We've had over 100,000 customers take part over the 3 trials in which Power Move Flex helped match the demand to the power being generated. So homed used cleaner, greener energy.

The trials were aimed at understanding how households can contribute to a greener electricity grid. The learnings we gathered from being part of these trials will be essential for the Electricity System Operator to plan for the future of the electricity grid, and how our customers can play a role in this. Together we've been making energy better for people and the planet. 

 

Our current trials are now closed, and we'd like to thank our users for their participation.

You can find more information Power Move can be found here:

 

Hey ​@Philray, ​@Firedog & ​@Belinda5 

 

Ash came back with an update: 

“We'd like to apologise for the summaries that went out last week with missing events in, this was caused by the data being missing from the process that feeds into your emails. We've identified and sorted this, and will be sending out corrections as soon as possible”

 

You should receive an updated correction email shortly. Any questions please let me know and I can follow up! 

27 replies

Rank 4
December 13, 2024

Same here, roundup only shows power up for the 8th. There was also a power down on the 4th and power ups on 5th and 6th, none of those are on our roundup.

Firedog
Super User
Super User
December 13, 2024

I’m also missing results for 4/12, 5/12 and 6/12. Could ​@Ashley_OVO or someone find out why, please? 

Noel | I have no official status; I'm just a volunteer who comes here to help other customers. My gear: Aclara SGM 1416-B Electricity-only E7 meter; Chameleon IHD3-PPMID-AAA | It may look as if I know what I’m talking about, but don’t let that fool you. |
Chris_OVO
Community Manager
Community Manager
December 13, 2024

Hey ​@Philray, ​@Belinda5 & ​@Firedog

 

I’ll ask the question and report back as soon as I can! It might be early next week as some of the team have been out of office 😊

Renewable energy jokes never get old.
PhilrayAuthor
Rank 2
December 13, 2024

Thanks

We try very hard to move our usage because we think it is the right thing to do to help our overloaded network. Our village suffers from a power grid that has not been upgraded for decades yet they are pushing EVs and house building. So, more people need to be convinced to spread their use of resources and the energy companies should offer better incentives. One solution would be to reduce the unit cost every night between 11pm and 6 pm.

Rank 4
December 13, 2024

Thanks ​@Chris_OVO

@Philray 11pm - 6am is a great idea and I would think very do-able with the current technology, or just three or four hours a night would be something.

Rank 4
December 13, 2024

Yes, I used an electric heater in place of the gas boiler when needed on 5th, working at home. No idea how much energy I moved as my life is too full to faff about trying to calculate these things, but I must have powered up  but nothing registered for any of the days. (4-7am is pointless for me powering up as I don't have an electric car or delay function on my washing machine.)

Rank 6
December 15, 2024

I was told “no shifts were registered”.

As a very low user I can believe that I didn't make the power down on the 4th but I am good at shift usage into a flex period so I’m very surprised to have not achieved at least 1 of the events 5th, 6th or 8th. For me,  December is the hardest month to power move or flex, and I have to say I’m now not overly motivated to flex as missing 4 events in the 1st week means I am unlikely to get the £3 (50% of events reward) and the 34p I get for flexing isn't enough to make me really want to do it this month I’m afraid. 

Rank 4
December 15, 2024

Hi Philray

You suggested reduced rates at night time. With Economy 7 I get reduced rate electricity for 7 hours, currently 12.30am till 7.30 am. In the summer it is an hour later.

PhilrayAuthor
Rank 2
December 16, 2024

Hello Topsy

it doesn't look like OVO has a tariff for Economy 7. I guess they only support customers who were already on it!  

Blastoise186
Super User
Super User
December 16, 2024

Actually, OVO does have E7 support - it’s just not advertised on the Quote & Switch tool. You’ll need to talk to the Support Team because it may not always be possible to migrate to E7.

I MUST warn you however, that Peak time electricity on E7 costs more than the standard rate so you’ll need to factor that in.

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