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Best answer by Chris_OVO

Updated on 21/01/26 by Chris_OVO

 

Over the 18 months, Power Move Flex (as part of CrowdFlex) has shifted 864,700 kWh's and paid out over £1.02 million in bill credits.

We've had over 100,000 customers take part over the 3 trials in which Power Move Flex helped match the demand to the power being generated. So homed used cleaner, greener energy.

The trials were aimed at understanding how households can contribute to a greener electricity grid. The learnings we gathered from being part of these trials will be essential for the Electricity System Operator to plan for the future of the electricity grid, and how our customers can play a role in this. Together we've been making energy better for people and the planet. 

 

Our current trials are now closed, and we'd like to thank our users for their participation.

You can find more information Power Move can be found here:

 

Hey ​@Philray, ​@Firedog & ​@Belinda5 

 

Ash came back with an update: 

“We'd like to apologise for the summaries that went out last week with missing events in, this was caused by the data being missing from the process that feeds into your emails. We've identified and sorted this, and will be sending out corrections as soon as possible”

 

You should receive an updated correction email shortly. Any questions please let me know and I can follow up! 

27 replies

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Firedog
Super User
FiredogSuper User
Super User
December 16, 2024

it doesn't look like OVO has a tariff for Economy 7. 
 

That depends on where, and how, you look. All OVO’s current tariffs are shown on the Our plans and prices page. Use the filters to prune the bewildering list of tariffs; to see Economy 7 plans, you’d have to select the multi-rate meter type.
  

Noel | I have no official status; I'm just a volunteer who comes here to help other customers. My gear: Aclara SGM 1416-B Electricity-only E7 meter; Chameleon IHD3-PPMID-AAA | It may look as if I know what I’m talking about, but don’t let that fool you. |
P
Rank 2
PhilrayAuthor
Rank 2
December 16, 2024

That's fine if you have a multi-rate meter but a lower cost overnight rate for everyone would encourage power shift to off peak times

P
Rank 2
PhilrayAuthor
Rank 2
December 16, 2024

Back to the original question. Ovo have not rewarded me for power shift events for  2dec to 8 dec?

    Chris_OVO
    Community Manager
    Chris_OVOSolved
    Community Manager
    December 16, 2024

    Updated on 21/01/26 by Chris_OVO

     

    Over the 18 months, Power Move Flex (as part of CrowdFlex) has shifted 864,700 kWh's and paid out over £1.02 million in bill credits.

    We've had over 100,000 customers take part over the 3 trials in which Power Move Flex helped match the demand to the power being generated. So homed used cleaner, greener energy.

    The trials were aimed at understanding how households can contribute to a greener electricity grid. The learnings we gathered from being part of these trials will be essential for the Electricity System Operator to plan for the future of the electricity grid, and how our customers can play a role in this. Together we've been making energy better for people and the planet. 

     

    Our current trials are now closed, and we'd like to thank our users for their participation.

    You can find more information Power Move can be found here:

     

    Hey ​@Philray, ​@Firedog & ​@Belinda5 

     

    Ash came back with an update: 

    “We'd like to apologise for the summaries that went out last week with missing events in, this was caused by the data being missing from the process that feeds into your emails. We've identified and sorted this, and will be sending out corrections as soon as possible”

     

    You should receive an updated correction email shortly. Any questions please let me know and I can follow up! 

    Renewable energy jokes never get old.
      P
      Rank 2
      PhilrayAuthor
      Rank 2
      December 16, 2024

      Thanks Chris

        B
        Rank 4
        Belinda5
        Rank 4
        December 16, 2024

        Thank you ​@Chris_OVO 

          D
          Newcomer
          Dubby
          Newcomer
          December 20, 2024

          Hey ​@Philray, ​@Firedog & ​@Belinda5 

           

          Ash came back with an update: 

          “We'd like to apologise for the summaries that went out last week with missing events in, this was caused by the data being missing from the process that feeds into your emails. We've identified and sorted this, and will be sending out corrections as soon as possible”

           

          You should receive an updated correction email shortly. Any questions please let me know and I can follow up! 

          Not sure if this is the same thing but I've just had an email telling me that I didn't take part on 11th, 12th and 13th because my smart meter wasn't sending data. This is pretty unfair as I cannot control my smart meter and as far as we were concerned took part in the events. It also means I'm unlikely to hit the 50% participation mark through no fault of my own. Bit rubbish really…

           

            B
            Rank 4
            Belinda5
            Rank 4
            December 20, 2024

            I had same thing for the 11th, no data sent. Did you mean 14th, not 13th? I had 0kw on 14th which seemed strange because I know I waited to put the dishwasher on. Not much we can do about it though. 

              Emmanuelle_OVO
              Retired Moderator
              Emmanuelle_OVO
              Retired Moderator
              December 23, 2024

              Hey ​@Belinda5 & ​@Dubby 

              Unfortunately if the smart meter doesn’t send the data then we have no way of seeing if you’ve been successful in the challenge. 

              Renewable Energy? Big Fan.
              D
              Newcomer
              Dubby
              Newcomer
              December 27, 2024

              Hey ​@Belinda5 & ​@Dubby 

              Unfortunately if the smart meter doesn’t send the data then we have no way of seeing if you’ve been successful in the challenge. 

              So, I just got another email saying something similar for the following week! As far as I know my smart meter is working, certainly enough for OVO to bill me! I cannot control whether it sends a reading, so I'm wasting my time trying to reduce or shift my energy. What an absolute farce.

              Show more replies
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