Power Move - we want to hear from you

Here’s a screenshot of my Power Move page:
  

Why do you think this isn’t clear? Or are you referring to a different page? Your answer might help persuade those responsible to think again …

Even reading your website afterwards it isn’t clear.

 

Here’s a screenshot of my Power Move page:
  

 

Why do you think this isn’t clear? Or are you referring to a different page? Your answer might help persuade those responsible to think again …

 

It doesn’t say which months are at which hours.
I thought it was a constant 4-7 all year round.
Am I supposed to check at the start of every month?
Perhaps there could have been a highlighted line in the emails saying “NOTE THE HOURS ARE CHANGING to 3PM-6PM!!”

Caveat Emptor.

The Winter Challenge was 4pm to 7pm. For the Spring Challenge which is the current one, the shift to 6pm to 9pm was clearly advertised upfront before the Challenge started.

I find it impossible to get near my power move, I work part time and have two kids so need to make our evening meals between 5-7 depending on our schedule but I rarely use my oven mainly using my gas hob and/or ninja. I never use the washing machine during the evening, mainly using it early morning and don’t own a dryer or dishwasher. TVs are switched off at the wall until we choose to watch them along with kettle, toaster and microwave. Not much more I can do to cut our energy 

Here we go. I extracted this from the email sent at the start of the Spring Power Move Challenge. It’s literally right there in black and white. You probably didn’t read the email properly.

It also clearly stated that Power Move is paused on Bank Holidays:

As I said before, Caveat Emptor applies here. If you don’t read the large print (let alone the small print!), that’s your problem.

Unfortunately the easiest big electricity use that you can move out of peak time is cooking by electricity, (that's a big part of why it's  peak time - everyone is cooking then), so if you mainly cook on gas you can't do that.

I have only electric appliances here so just moving my cooking outside of peak for most weekday evenings does the job.

About the best I can suggest is if you can pre-cook the stuff that you do in the air fryer and just re-heat it when needed.

I'll often precook food in the microwave and then later quicky brown/reheat it in the air fryer. That would work well with things like burgers for the kids, but of course some things lik battered fish you can't do that.

Thinking of the kids, have you tried throwing hot dog sausages in the air fryer with some frozen oven chips? Microwave some beans at the same time and your meal only takes 10 minutes to cook.(I like it but I'm a 64 yo kid.

@Bob2 @Jackie Chapman 

I see Blastoise186 and Firedog have both left some advice and screenshots of the latest Power Move challenge times, but I just wanted to add a couple of things onto this.

On the Power Move homepage, the spring challenge times & £ are included on the page, see screenshot below of this:

You can also see more detail on the spring challenge on the challenge terms page. Additionally, the email sent out at the beginning of the challenge detailed a full breakdown of the % splits and the £ per split, see screenshot of email below:

We’ve already fed this back to the team so maybe it could be more clear next time, but the new times and £ were set out at the beginning of the challenge.

In my previous comment, I was not referring to the screenshots. I was referring to the point that I was not informed about the time change. You email us to let us know that we haven't met our target. How about letting us know by email when the peak times are changing....

Power Move Flex actually cost me money. 

I turned on both 3kw elements of my immersion heater during a power up hour last week. Together with other appliances, I used nearly 9kwh at a time where I typically use barely anything.

According to your summary email however, I only shifted 0.18kwh, giving me 5p back. So rather than save money, I've actually lost big time compared to running overnight as normal during cheap rate. 

As a result I have zero faith in the flex model and will not be engaging with it any further. Not a good way to build trust with your customers for future dynamic pricing. 

Wrong place, I’m afraid. This group only deals with Power Move, currently enjoying the Spring Challenge. Posts about Power Move Flex belong in a different group, in a slightly ineffectual attempt to avoid confusion between the frustratingly similarly-named schemes.