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Rank 4
Belinda5
Rank 4
November 13, 2024
Solved

Power Move Subscription? Were OVO intending on charging VAT?

Started both Power Move and Power Move Flex in October. Looking at my most recent bill I see at the bottom in Other Charges there is -

Power Move Subscription 14th-1st November, including 5% VAT

 £0.00

Power Move Subscription (includes 5% VAT)

 £0.00

 

Does this mean Ovo intend to start charging customers to take part in these in future? So far I've not gained enough to continue with these if that happens.

Emmanuelle_OVO
Emmanuelle_OVOBest Answer
Retired Moderator
November 13, 2024

No plans to charge, it's the way we add Power Move credits to the account it requires a "bolt-on" and that bolt-on, for Power Move to appear on the bill, needs a description so we've just named it Power Move Subscription but will remain with a £0 value.

When Power Move rewards are applied, the actual reward will show as "Power Move", and this "Power Move Subscription" will be lower down with £0 next to it

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6 replies

Rank 2
DavidWSR
Rank 2
November 13, 2024

I do not believe that OVO Energy has any plans to introduce a subscription charge for joining Power Move at present. However, this needs to be shown on your bill as its a service that is VATable. This ensures that OVO Energy is complient with the requirements of HMRC.

    Rank 9
    DuncanL
    Rank 9
    November 13, 2024

    If a service it doesn’t exist, how can it be VATable ?

    Rank 2
    DavidWSR
    Rank 2
    November 13, 2024

    In this case the service does exist but it is just charged a £0.00 hence it needs to be shown with a figure for the 5% VAT which of course will also be zero. OVO May also need this to be included for its own internal accounting.

    Emmanuelle_OVO
    Retired Moderator
    Emmanuelle_OVOBest Answer
    Retired Moderator
    November 13, 2024

    No plans to charge, it's the way we add Power Move credits to the account it requires a "bolt-on" and that bolt-on, for Power Move to appear on the bill, needs a description so we've just named it Power Move Subscription but will remain with a £0 value.

    When Power Move rewards are applied, the actual reward will show as "Power Move", and this "Power Move Subscription" will be lower down with £0 next to it

    Renewable Energy? Big Fan.
      Rank 4
      Belinda5Author
      Rank 4
      November 13, 2024

      Thank you very much for the replies. One less thing to worry about 😊

        Emmanuelle_OVO
        Retired Moderator
        Emmanuelle_OVO
        Retired Moderator
        November 14, 2024

        Power Move credits should now have been applied 🙂 for those that have had delayed payments this month

        Renewable Energy? Big Fan.
        Terms & ConditionsAccessibility statement

        OVO Energy Ltd, Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ, (Company no. 06890795) registered in England and Wales.

        OVO (S) Gas Limited is registered in England and Wales (Company No. 02716495) at Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ.

        OVO (S) Gas Limited is part of OVO Group Ltd