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Rank 2
November 3, 2024
Solved

Power move missing from account?

  • November 3, 2024
  • 21 replies
  • 580 views

Just realised I haven’t received any update from my Power Move progress, checked online and turns out it’s all been transferred to the app. Fine with me but would’ve been nice to know. Thing is, there’s nothing about Power Move in there?

 

Fairly sure I meet the requirements, Smart meter, single rate, half hourly readings. 

 

Can anyone shed some light on this one please?

Best answer by BPLightlog

There is a note about making sure you have the latest version 

It might not auto update 

21 replies

BPLightlog
Super User
Super User
November 3, 2024

Don’t know if you saw the Beyond launch?

 

Bring me Sunshine ~ E&E {Solar PV, Battery Storage, Hybrid EV, ASHP and Home Assistant automation}
Rank 2
November 3, 2024

I did see that, yes. I have Beyond too and can see all the offers in the app, but not anything to do with Power Move. 

Rank 6
November 3, 2024

On the app home page about halfway down it says 'Lower your bill' and Power Move, see your latest progress. If you are signed up it will say 'active'. Tap that and it will show your weekly progress. 

Rank 2
November 3, 2024

This is currently my home page on the app. Don’t think I’m just being blind, am I? There also isn’t anything under the offers section

Rank 6
November 3, 2024

Um. Sorry yours is different to mine.

 

BPLightlog
Super User
Super User
November 3, 2024

There is a note about making sure you have the latest version 

It might not auto update 

Bring me Sunshine ~ E&E {Solar PV, Battery Storage, Hybrid EV, ASHP and Home Assistant automation}
Peter E
Super User
Super User
November 3, 2024

Click the link that @BPLightlog gave as there are requirements like having a Direct Debit and not having a multirate meter like E7 or E10. Unfortunately I meet all the requirements but I'm E7 so don't qualify but apparently this is being looked into.

 

Peter

 

Reducing my yearly fossil fuel usage with an EV (-900 litres petrol), A2AHP (-8,700 kWh gas) and Timed Immersion heater (-1,500 kWh gas)
Rank 6
November 3, 2024

The transition to app only for power move has caught lots of people out I think. Myself included. 

Initially I didn't think it was a must until halfway through October!

Rank 2
November 3, 2024

App is fully up to date and I’ve had a check through the eligibility, I meet everything. Confirmed I’m just on a single rate, pay by direct debit, have a smart meter and also have half hourly readings on. 

I qualified for the summer challenge and several before that and I believe the only change is that it’s now through Beyond, but can’t see it anywhere. 

I’ll probably have to quick OVO a quick call or webchat tomorrow to see if I can get to the bottom of this. 

Definitely think it was a bit sneaky switching it to the app only. I just checked my emails and the only notice I’ve got is an email on the 22 October?

Rank 1
November 4, 2024

Until recently (last week) I had two OVO apps on my phone. I think the one I deleted was OVO Beyond. It didn’t seem to do much except try and sign you up to spend money. Anyway I wasn’t using it and you can’t see it on Google Play any more - I checked before I deleted it. That might explain why you are seeing something different from Sparky64’s screenshot. 

I see that screen in the OVO Energy app.