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Chris_OVO
Community Manager
Community Manager
May 27, 2025
News

Power Move Flex - Summer Trial

  • May 27, 2025
  • 67 replies
  • 2164 views
Power Move Flex - Summer Trial

Updated on 16/01/25 by Ben_OVO

 

Our current trials are now closed, and we'd like to thank our users for their participation.
 

 

 

Hi everyone,

 

The second series of Power Move Flex, and first series of Power Move Flex for Charge Anytime ended earlier this year, and we’re about to start inviting eligible customers to the next series. It’ll run from July 2025 to October 2025.


Power Move Flex for Charge Anytime - Starts 7th July

 

First, we’ll be inviting our eligible Charge Anytime customers to Power Move Flex for Charge Anytime

 

You’ll earn credit for plugging in more often and for longer, so that we can charge your EV when the grid is greenest. 

 

By plugging in for longer, there’s more time to optimise your charging. Meaning it’s less likely your car will be charged with power from fossil fuels.

 

Just set the time you need your EV charged by, and we’ll do the rest.

 

You can find out more information here - Power Move Flex for Charge Anytime

 

Power Move Flex (Power Up and Power Down events) - Starts 14th July


Then, in June we’ll start inviting eligible customers to the next series of Power Up events (when there’s low demand on the grid) and Power Down events (when there’s high demand on the grid). 

 

As Power Move Flex is part of the CrowdFlex trial, we’re testing multiple ways a customer can earn rewards for helping manage demand on the grid.

 

Power Move Flex helps match demand to the power being generated – supporting the grid and making the most of the UK’s renewable energy. The aim is to shift your electricity use to times when there’s less demand – not to use more than normal.

 

The amount of the reward you’ll receive will depend on the reward group you are randomly placed into, how many events you participate in and/or how much you’re able to shift into or out of event times.

 

We’ll let you know at the start of the trial which group you’ve been randomly placed in.

 

For more information on the next series of Power Move Flex events, please visit Power Move Flex
 

Thanks

The OVO team

For Power Up and Power Down events, we'll be inviting eligible customers from next week. If you're eligible, but don't have marketing consent, you won't receive an email but can sign up through Beyond.

Customers who took part in the last trial that have been auto-enrolled (we'll email you as well next week), won't have to sign up again as they'll automatically be entered into the trial.

 

67 replies

Emmanuelle_OVO
Retired Moderator
Retired Moderator
August 13, 2025

Hey ​@nmt79 & ​@brichard,

 

I’ll send you further details via private message, but I’ve had a response from the team:



We'll only be able to reward you when you change your ready-by time as requested for an active charging session. Changing your ready-by time when your car is already at your desired state of charge won’t provide any more flexibility to the grid, so we're unable to reward you for this. 

If your EV is plugged in for multiple days at a time, and you receive multiple ready-by-time extension requests, you can only be rewarded for the first request until a new active charging session happens.

Renewable Energy? Big Fan.
Rank 1
September 11, 2025

Hi all.  Power Move Flex for Charge Anytime question.  Has anyone had their August results?  Mine have not yet arrived.  I did get a mid month update but nothing for the end of the month.  Not sure if all bills come at the same time but my bill is usually around now - and I worry the credits might miss my bill.  Thanks!  

Firedog
Super User
Super User
September 11, 2025

Has anyone had their August results? 
    

Yes. A flurry of emails from OVO yesterday 10 September included ‘Your Power Move Flex results, Noel’ and ‘Your monthly round up for August, Noel.’ I checked my online billing details for the current period and the rewards earned in August were already there. 

   

… my bill is usually around now …
    

Some customers’ bills follow the calendar month. Others - not so fortunate, in my opinion - are saddled with billing periods from the nth of the month to the (n--1)th of the following month. So how this fits in with PMF’s weekly and (calendar) monthly schedules is really rather complex, made even more so by interference from bank holidays and other non-working days. You should usually be able to see your bill five working days into the new billing period.

If you’re impatient, like me, you can download a sneak peek of your bill even before the auditors have passed it for release. Use your favourite browser to visit
smartpaymapi.ovoenergy.com/bal/bill/nnnnnnn?from=2025-08-01&to=2025-08-31   
where nnnnnnn is your OVO account no. and the from and to dates are exactly the ones you would see on your bill (‘in my case, Your energy charges for 1st Aug - 31st Aug 2025). 

 

Noel | I have no official status; I'm just a volunteer who comes here to help other customers. My gear: Aclara SGM 1416-B Electricity-only E7 meter; Chameleon IHD3-PPMID-AAA | It may look as if I know what I’m talking about, but don’t let that fool you. |
Rank 1
September 11, 2025

Has anyone had their August results? 
    

Yes. A flurry of emails from OVO yesterday 10 September included ‘Your Power Move Flex results, Noel’ and ‘Your monthly round up for August, Noel.’ I checked my online billing details for the current period and the rewards earned in August were already there. 

 

Thanks for the info!  I did get the “Power Move” email yesterday (no win for me) but nothing else.  Just checked and my bill is now available in the App (not yet been emailed it...but no doubt soon).  It doesn’t include my “Power Move Flex for Charge Anytime” credit and also does not include the “Beyond - Free Electricity” credit so something not right.  Is there anyone on here who can help with this?  

 

Rank 2
October 1, 2025

Has anyone recieved the £5 credit for doing the survey in the welcome email dated 14/7/25?

 

I have found a thread discussing it for the trial last year and it states it should be listed as a separate credit item on your bill so not added on to your previous months earned credit. I definitely haven't recieved it yet and since our trial ends on sunday was wondering if anyone else had recieved theirs yet.

Abby_OVO
Community Manager
Community Manager
October 3, 2025

Hey ​@ShiftingSaver 

 

I checked in with the Power Move Flex team on this they’ve confirmed this, you’ll also see the confirmation on the trial emails going out soon and will be paid in this crediting round with your September rewards.

Currently Playing: She's Electric
Rank 9
October 7, 2025

Haven’t had a Power Move Flex event for four days - is the Summer Trial finished ?

Rank 2
October 7, 2025

Unfortunately yes. I checked my welcome email the other day and it said the trial was running until 5th October. 

Rank 9
October 7, 2025

Thanks for reply. Knew it ended in October but couldn’t remember date.

Chris_OVO
Community Manager
Chris_OVOAuthor
Community Manager
October 8, 2025

Hey ​@DuncanL

 

@ShiftingSaver is right! Unfortunately, we've had to say goodbye to summer for now, but keep your eyes on the Forum for news about Power Move Flex!

 

Renewable energy jokes never get old.