Power Move Flex - Summer Trial

I too received an email today giving details of PMF Charge Anytime.

It says ”You plugged in 178%”. I have no idea what this means 178% of what?

n addition I was only credited with 1 of the 5 ready time extensions when I defiantly changed my ready time by at least the requested number of hours on all 5 occasions.

Not impressed.

Bruce

Good point , I had 182% and was not sure what that meant ! (Perhaps number of hours compared to the average user in the trial?)

Also I've just re-read the email and it says they asked me to shift my ready by time 5 times and I did it 2 times . I definitely had 6 emails asking me to do this, on 8th, 15th, 18th, 22nd, 24th and 29th July . I still have these emails so I was asked 6 times. And as I said before, I know I changed the ready by time as requested on 5 of these 6 occasions (I missed one of the emails until the next day!)

​@nmt79 I never thought to check my emails to see how many requests I has to move my ready-by time. I was asked to move on 8 occasions and I believe that i did so on every occasion. In July 8th,15th,18th,22nd.24th,29th and in August 2nd,and 5th.

What is happening OVO your figures are all wrong?

Bruce

Hey ​@brichard & ​@nmt79,

Are you both able to private message me your names & account numbers please? I’ll get the team to take a look into this for you, 

Hey ​@nmt79,

the £5 survey will be paid end of trial 🙂

Do we get told the results of the power move flex scheme and the Crowd Flex Trial when it ends? E.g. what worked well, what didn't? Or do they keep that to themselves? 

Ive said a few times now that for the group that is getting emails with just two hours notice, it's not working for many of us, the notice is too short. Ive just had an email with results of my power moves for the week 28 July to 2 August. I managed to opt in for just 1 of the four moves that week and I earnt the grand sum of 1p. Then in the green box it says i was in the top 50%. That means 50% of those taking part in this trial earnt nothing. This must be telling the people running this trial that it's not working well this time. Just wondering how much of this will be factored in if another trial is run and if we get to know what 'they' think about these trials.

Whether a trial is deemed to be working well or not depends very largely on what is being tested! The CrowdFlex trials are trying to find out how best to manipulate households’ demand for electricity, should it become necessary to do so. There are any number of reasons why it could help to minimize costs or harm if some customers could be asked at short notice to increase or decrease their consumption*. Trials like this can indicate, say, whether sending out a request with only two hours’ notice is likely to be fruitful. Or whether sending out a request by SMS brings better results than by email. 

Any reward you earn is just a thankyou for taking part. Yes, every little helps, but PMF isn’t to be relied on to save you from energy poverty.
    

*   We’ve seen plenty of examples in the past few years of widespread power outages caused by bad weather. Until power lines can be mended, it’s often possible to serve customers that would otherwise be left in the dark by re-routing, but how effective that is might in turn depend on being able to reduce the demand. If everyone in the affected region could be persuaded to use a few kWh less, more people could continue to get at least some power. That’s a bad weather example - let’s not go into detail about the possibility of terrorist attacks on our energy distribution system. It’s a bit too scary.

Thanks for the reply Firedog. Using your example the current method has proven it would be unsuccessful in a meaningful way but I suppose 50% of customers using less energy in that type of emergency is better than none. Hopefully the trials will find a better way to improve that percentage.

Hi Emmanuelle_OVO,

I’m also on Power Move Flex for Charge Anytime.  In July I was asked 6 times to extend my ready-by time and I’m confident I did on at least 4 occasions.  But I didn’t get credit for any of them on my monthly round-up (I did get the credit for the sessions plugged in).  Did you manage to get to the bottom of the problem on the other reports?  Can you help me sort mine too?  Thanks!  

Hey ​@mark5956, 

Are you abke to private me your account number & I’ll ask the team to look into it 🙂