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Fuzzycat
Rank 3
Fuzzycat
Rank 3
October 2, 2024
Solved

payg smart meter switch from ovo to edf

If I switch to a cheaper payg supplier on smart meter does the current credit move over

 

or rigmerole of getting money back? (and having to fund the reset / new provider current meter in the mean time!)

 

 


 

 

  

Blastoise186
Blastoise186Best Answer
Super User
October 2, 2024

Hi @Fuzzycat 

Generally speaking, the meter credit gets wiped and refunded via cheque. That’s because it can’t be transferred between suppliers.

Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
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3 replies

Blastoise186
Super User
Blastoise186Super UserBest Answer
Super User
October 2, 2024

Hi @Fuzzycat 

Generally speaking, the meter credit gets wiped and refunded via cheque. That’s because it can’t be transferred between suppliers.

Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
    Fuzzycat
    Rank 3
    FuzzycatAuthor
    Rank 3
    October 2, 2024

    Hi @Fuzzycat 

    Generally speaking, the meter credit gets wiped and refunded via cheque. That’s because it can’t be transferred between suppliers.

    @Blastoise186 

    hello, was hoping being smart it would be kerfuffle free as they have historical usage data / readings  to simplify switching.

     

    regards 

    Blastoise186
    Super User
    Blastoise186Super User
    Super User
    October 2, 2024

    That’s just how it is I’m afraid. It’s because the credit on the meter was paid to Supplier X so Supplier Y can’t make use of it under any circumstances.

    Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
      Terms & ConditionsAccessibility statement

      OVO Energy Ltd, Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ, (Company no. 06890795) registered in England and Wales.

      OVO (S) Gas Limited is registered in England and Wales (Company No. 02716495) at Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ.

      OVO (S) Gas Limited is part of OVO Group Ltd