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Best answer by BeePee

Updated on 18/09/25 by Chris_OVO:

Thanks @Lucky2 

It does indeed seem to work! Just waiting for my clubcard points.

40 replies

BeePeeSuper UserSolved
Super User
June 27, 2024

Updated on 18/09/25 by Chris_OVO:

Thanks @Lucky2 

It does indeed seem to work! Just waiting for my clubcard points.

Annually: Petrol 1315l to 442l, Electricity 3779 kWh to 2465 kWh, Gas 17,853 kWh to 9128 kWh. 20 years of monitoring and tweaking.
Lucky2Author
Rank 5
June 27, 2024

You are very welcome @BeePee 👍

Newcomer
June 28, 2024

Why is it only customers with smart meters eligible for this deal?

Nukecad
Super User
Super User
June 28, 2024

Well it would take me over ½ hour each way to reach my nearest Tesco so not much use to me either.

But at least they are trying to get other promotions out rather than just tickets for a concert in a  big arena in a city “Far far away”*.

*(Slade song from 1974 - if you don't know it already you will like it).

I said, Hey - Watts going on.
Newcomer
June 28, 2024

The usual story - there is always a catch with  promotions. 

 

Blastoise186
Super User
Super User
June 28, 2024

Why is it only customers with smart meters eligible for this deal?

That would be an incentive to upgrade. If you’ve already met all the conditions, you might as well grab the loot if you want it. Otherwise, it’s an incentive to get people to upgrade to Smart Meters and replace some of the ancient ones that are reaching End of Service Life and then claim the reward for doing so.

Likewise, there was an incentive to get people to visit OVO’s Bristol HQ recently for an event (sorry, that event has already been and gone!), which was a £50 gift card, a £50 gift box, free lunch and all reasonable travel expenses covered such as your mileage or train/bus fares. Mostly just a way to sweeten the deal and encourage people to go by making it worth their time.

You can’t force people to do stuff, but if you make it tempting to consider, you’ll get people’s attention willingly.

Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
Newcomer
June 28, 2024

Thanks for your reply. I realise it was an incentive to change to a smart meter, just seemed a bit unfair for those of us who don't want to change, but still pay our bills like everyone else. I didn't realise OVO have rewards- might check in now and again - tho there might be a catch!

Blastoise186
Super User
Super User
June 28, 2024

True, but it’s going to happen eventually regardless. Meters only have a finite service life and once it runs out, they have to get replaced. Traditional (Non-Smart) Meters are no longer manufactured because there’s no demand for them, so the chances of your next meter being Smart are about 98%.

Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
Newcomer
June 28, 2024

I would qualify for this but since I’ve had no access to my account since last April not sure how I will be able to get this offer. Will try calling since that’s what I have to do for any query or submit meter readings. Is no one else still really disappointed that this is taking so long ? 

Bradley_OVO
Community Manager
Community Leader
July 3, 2024

Hi @juneoid 

 

Sorry to hear about you having issues with being able to access your online account for so long. 

Just wondering if you managed to reach out to OVO’s customer support and get a fix for this? Hopefully, if you do meet all of the requirements, one of our agents was able to get this benefit linked to your account for you?

 

Would be great to know for anyone else that finds themselves in this position 👍

I'm not lazy, I'm just in energy saving mode!