Skip to main content
November 15, 2023
Solved

Nonsensical target for Power Move Plus

  • November 15, 2023
  • 120 replies
  • 2538 views

Here is the main text from the email that I just received:

 

Your Power Move Plus target.

 

Your personal Power Move Plus target for this event is 0.5 kWh.

 

Avoid using non-essential electricity between 5pm and 6pm on Thursday 16 November and for every kWh you shift below your target, you’ll receive £3 towards your energy bill.

 

It is impossible for me to achieve even 1 KWh below the target of 0.5 KWh! 

 

Can any Ovo person, or anyone else for that matter, make any sense of this? 

Best answer by Emmanuelle_OVO

Hey @Simon 1402,

 

From the team:

 

The credit of £3 per kWh is pro-rata, so if they use 0kWh between 5pm and 6pm on Thursday 16 November they will get £1.50 credit. 

120 replies

Rank 4
November 17, 2023

Octopus have their Agile tariff which alters throughout the day, or Cosy which has cheaper and peak rates for heat pump users. OVO ought to get their act together and come up with a Time of Use tariff. 🤦‍♀️ I’m sounding like Transparent !!


Very interesting re Octopus, I wasn’t aware. Will be having a look, and most likely transfer over if what they offer makes sense for me. Many thanks Julia!

Rank 6
November 17, 2023

I have just joined this Forum group to ask the same question. Target of 0.5kwh right in the middle of the current Power Move window. My position is better than others with 0.1kwh target so I suppose I should be grateful. Reading the replies gave me a lot of laughs so all was not lost😂

juliamc
Rank 20
Rank 20
November 17, 2023

@ima here’s the Agile prices for tomorrow: they vary all the time and could go up to 100p for a kWh. Not for the faint hearted !!! 

 

Nukecad
Super User
Super User
November 18, 2023

Even with such dissapointing targets it's all data for the trial.

The figures collected will show that many (most?) of those willing to take part had too low a usage to make much of a difference, so too low a target, and that many given such a low target didn't think it worth bothering.

I said, Hey - Watts going on.
Rank 6
November 20, 2023

How did you do @Simon 1402 with your 0.5 target??  Against my 0.1 target and with leaving the house for the whole hour (so my usual curfew of 1 light + tv only were both off) I made a reduction of…..wait for it …. a whole 0.07 kWh (woohoo, National Grid must be so grateful) AND I have been rewarded with 21 whole pence  :) :)   

Newcomer
November 20, 2023

 I have been rewarded with 21 whole pence  :) :)   

I got exactly the same. Honestly, sitting in darkness and cold for an hour reading my Kindle is not worth 21p. I won’t sign up for the next one unless it’s outside the 4-7pm window.

Newcomer
November 20, 2023

I am an OAP living in a 1 bedroom flat. I am fully on Smart Meters

I signed up to Power Move in September. I was obviously too late to make any difference for that month, but I still started to use my dishwasher, washing machine and tumble dryer on a timer for 0300 hours in the morning when I used these appliances, about once per week.  I expected to get a reward for this of the £15 advertised. NO!!!  Apparently my efforts were on vain! 

Now. I have just received an email advising me that on Thursday 16th November I earned the great sum of 9p, YES 9p!!! For going below my target of 0.1kwh by going 0.03kwh below this. WHAT???!?!!

For the whole of this month, November to date I HAVE BEEN IN HOSPITAL for.major heart surgery.  I live alone in my flat when I am there, so NO ONE has stayed.there for this month.  Yet I have only achieved a 9p saving!!!

So no reward for the October use of appliances in the early hours, and now only a tiny, tiny, 9p reward when I have been away !!

I have now started a complaint process with OVO, then it will go to Ofgem.,as this "Power Move". No more, no less.  This is a disgraceful way to treat customers by tricking them into cutting power usage, but giving little to no reward.  That "reward" is no doubt going to OVO profits as they collectively over their customer base are reducing their use of expensive power!!

I will await the outcome before switching suppliers and taking this much, much further.

Blastoise186
Super User
Super User
November 20, 2023

You got rewarded for Power Move Plus, not Power Move - they’re different schemes and that reward sounds correct to me.

Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
Gillarms
Rank 4
Rank 4
November 20, 2023

I managed to use only 0.04 kWh against my 0.2 kWh target so I've been rewarded with 48p 😆. Tbf, I wasn't at home so other than my fridge-freezer and router, nothing else was switched on (I may have left my dishwasher on but not running - doh 🙄). 

48p is 48p and I did contribute to reducing power usage during that peak hour but if I'm at home for the next PMP, I definitely won't be sitting in the dark, without the TV just to get a 48p reward.

Garms
Newcomer
November 20, 2023

Here is the main text from the email that I just received:

 

Your Power Move Plus target.

 

Your personal Power Move Plus target for this event is 0.5 kWh.

 

Avoid using non-essential electricity between 5pm and 6pm on Thursday 16 November and for every kWh you shift below your target, you’ll receive £3 towards your energy bill.

 

It is impossible for me to achieve even 1 KWh below the target of 0.5 KWh! 

 

Can any Ovo person, or anyone else for that matter, make any sense of this? 

It was out with only our standard appliances on and we didn’t meet the target. Not sure how to meet the targets if you’re not even in the house and you’ve only got your fridge/freezers working!