No Smart Meter readings shown on the Online Account since the 1st October?

I keep an eye on my mums account and we had some bother moving from SSE last month, but some excellent service from Ian seems to have fixed the issue (hugely overestimated projected use and consequently hugely increased DD.  Ian set the meter to send readings daily rather than monthly to fix this estimate over time.  It has since been sending daily readings for the last 3 days but I also note there is nothing for yesterday so I’m a bit reassured to see this being flagged up here.  I think that it may just be a glitch with the changes from 1st October plus probably huge volumes of readings being sent in manually.  I’m just going to keep a wee eye on it until the beginning of the week. 

I had no problems submitting meter readings through the app.

I’m not going to submit a reading through the website as the automatic reading for yesterday was fine, so I can’t foresee it going too wrong in the space of one day 😀 

It's Saturday afternoon and my smart meter readings have not been updated today. Usually they would be completed in the morning, with electricity at around 09:30 and gas a bit later.

Consequently I do not have usage data showing for Friday. In contrast my Loop app is up to date for yesterday and the better part of today.

A few days ago OVO stopped displaying half hourly figures - only daily - but that had been fixed. Now no data updates at all. Oh dear! Looks like we're going backwards.

I understand all the hoo-hah about tariffs, but that shouldn't affect taking consumption figures from smart meters. Yet somehow the ball has been dropped. Again.

I'm generally a satisfied customer, but this does seem a bit amateur. If the DCC has the data, why hasn't OVO?

I’m having the same issue as you @mjt49 - meter readings stopped at exactly the same time as yours and “October” hasn’t appeared in the Monthly Reading list on the app yet.
 

I’ve checked the meters and they’re still recording data so maybe some glitch with the update to pricing? 

Looking at the "day" readings on the App recently I've noticed they usually take 24 hours after the close of the day before they are fully populated.  So I don't think you will see the half hourly readings for all of 1st Oct until Monday 3rd Oct.

But I don’t have half hourly readings for 30 September after 00:30 or 01:00. Most of the day is missing half hourly readings, and the midnight 30 September/1 October reading didn’t appear to have been sent from the DCC to OVO Energy, as an earlier reply said. The results are from the OVO Energy web page or app. If you are using another app such as Uswitch, you will get more up to date data.

I expect it will all be sorted out by early next week.

Readings in ok and looking correct this morning. 😀

Same here. The half hourly readings are still missing for most of 30 September when using the OVO Energy app or website.