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simonk1969
Rank 1
April 6, 2023
Solved

How to add my Ohme Home Pro charger to the Charge Anytime App?

  • April 6, 2023
  • 20 replies
  • 3444 views

As the subject says I cannot figure out how to add my Ohme Home Pro charger to the Charge Anytime App, all I can see is a list of cars?

When I open the Charge Anytime App is asks me to ‘Link to your OVO Energy account to start saving’.  I press continue and enter my OVO Energy account details and click continue.  And then I’m just presented with a list of car manufacturers to select from but no chargers.

 

Thanks :-)

Best answer by Emmanuelle_OVO

Updated on 23/05/25 by Ben_OVO

Hey @GaryxG @simonk1969,

 

From Thursday 22 May 2025 customers signing up to Charge Anytime will no longer be able to onboard with their Ohme charger. This doesn’t affect customers currently onboarded with Ohme and Charge anytime. If you have an Ohme charger and a compatible EV, you’ll be able to sign up to Charge Anytime via your vehicle instead.


To sign up to Charge Anytime you must be an OVO customer and have an eligible car or charger. We’re constantly looking to open up the eligibility to more EV models and chargers - so if you don’t see your tech here, keep an eye on our page. 

 

You can see all eligibility details in our Charge Anytime page here.

20 replies

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Blastoise186
Super User
Blastoise186Super User
Super User
July 24, 2023

You’ll probably want to do it via a computer rather than the app

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    Jiffj43
    Rank 3
    July 24, 2023

    You’ll probably want to do it via a computer rather than the app

    Is this on the charge anytime app? 

    Blastoise186
    Super User
    Blastoise186Super User
    Super User
    July 24, 2023

    Nope, you can’t use the Charge Anytime app with a charger.

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    Blastoise186
    Super User
    Blastoise186Super User
    Super User
    July 24, 2023

    Try this one https://account.ovoenergy.com/anytime/eligibility

    Should work

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    Jiffj43
    Rank 3
    July 24, 2023

    Try this one https://account.ovoenergy.com/anytime/eligibility

    Should work

    Thank you. I tried this. When I do this it says. Now connect your charger via the kaluza app.

    Blastoise186
    Super User
    Blastoise186Super User
    Super User
    July 24, 2023

    Hmm… I’d have a word with the team in that case. They’ll get you up and running

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    Jiffj43
    Rank 3
    July 24, 2023

    Hmm… I’d have a word with the team in that case. They’ll get you up and running

    Thank you. Appreciate it

    Tim_OVO
    OVO Staff
    Tim_OVO
    OVO Forum Legend
    July 25, 2023

    You’ll probably want to do it via a computer rather than the app

    Is this on the charge anytime app? 

     

    @Jiffj43 did you see ‘Your EV’ in the online account? That’s where you link it up with Kaluza, and you’ll use your Ohme smart charger app to manage your charging. All of this happens without the use of the Charge Anytime app which is used by direct to vehicle Charge Anytime customers. 

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    Jiffj43
    Rank 3
    July 25, 2023

    You’ll probably want to do it via a computer rather than the app

    Is this on the charge anytime app? 

     

    @Jiffj43 did you see ‘Your EV’ in the online account? That’s where you link it up with Kaluza, and you’ll use your Ohme smart charger app to manage your charging. All of this happens without the use of the Charge Anytime app which is used by direct to vehicle Charge Anytime customers. 

    Sorted it now. I've done it through the ohme charger etc. Thank you 

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      sunseeker18
      Rank 2
      October 11, 2023

      Hi @Jiffj43 

      how did you link via Ohme charger

      Terms & ConditionsAccessibility statement

      OVO Energy Ltd, Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ, (Company no. 06890795) registered in England and Wales.

      OVO (S) Gas Limited is registered in England and Wales (Company No. 02716495) at Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ.

      OVO (S) Gas Limited is part of OVO Group Ltd