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How to add my Ohme Home Pro charger to the Charge Anytime App?

Forum|Forum|3 years ago
April 6, 2023
20 replies
3444 views

As the subject says I cannot figure out how to add my Ohme Home Pro charger to the Charge Anytime App, all I can see is a list of cars?

When I open the Charge Anytime App is asks me to ‘Link to your OVO Energy account to start saving’. I press continue and enter my OVO Energy account details and click continue. And then I’m just presented with a list of car manufacturers to select from but no chargers.

Thanks :-)

Best answer by Emmanuelle_OVO

Updated on 23/05/25 by Ben_OVO

Hey @GaryxG @simonk1969,

From Thursday 22 May 2025 customers signing up to Charge Anytime will no longer be able to onboard with their Ohme charger. This doesn’t affect customers currently onboarded with Ohme and Charge anytime. If you have an Ohme charger and a compatible EV, you’ll be able to sign up to Charge Anytime via your vehicle instead.

To sign up to Charge Anytime you must be an OVO customer and have an eligible car or charger. We’re constantly looking to open up the eligibility to more EV models and chargers - so if you don’t see your tech here, keep an eye on our page.

You can see all eligibility details in our Charge Anytime page here.

G

GaryxG

Rank 2

Same problem here. Their website suggests you don't NEED to use the charge anytime app, but I don't know how to set charging up without it.

Just plugged my Polestar into my ohme charger and it started charging straight away. I have set my price cap at 10.01p so I'd like to think the ohme will only be charging on the anytime tariff...but who knows!

Emmanuelle_OVO

Retired Moderator

Hey @simonk1969,

I’ve asked the team about your issue and will update this topic when they respond.

I hope this helps.

Renewable Energy? Big Fan.

S

simonk1969Author

Rank 1

Hey @simonk1969,

I’ve asked the team about your issue and will update this topic when they respond.

I hope this helps.

Thanks :-)

G

GaryxG

Rank 2

Thank you!

Emmanuelle_OVOSolved

Retired Moderator

Updated on 23/05/25 by Ben_OVO

Hey @GaryxG @simonk1969,

From Thursday 22 May 2025 customers signing up to Charge Anytime will no longer be able to onboard with their Ohme charger. This doesn’t affect customers currently onboarded with Ohme and Charge anytime. If you have an Ohme charger and a compatible EV, you’ll be able to sign up to Charge Anytime via your vehicle instead.

To sign up to Charge Anytime you must be an OVO customer and have an eligible car or charger. We’re constantly looking to open up the eligibility to more EV models and chargers - so if you don’t see your tech here, keep an eye on our page.

You can see all eligibility details in our Charge Anytime page here.

Renewable Energy? Big Fan.

G

GaryxG

Rank 2

Thanks! I've done this. Do I then set my charging through the ohme home pro app? Do I need to do it via a schedule or can I just plug in and it will only charge if the lower tariff rate is available?

Tim_OVO

OVO Forum Legend

Hi @GaryxG yes you’ll need to set a ‘ready by’ time and a % charged level via your Ohme home pro app. OVO will do the rest to make sure your battery is charged by the time you need it! For any questions about the Ohme app itself, they will be best placed to advise.

Carbon neutral - we need a community to get there! My green tech: Aclara SGM 1411-B smart meter, Chameleon IHD6

J

Jiffj43

Rank 3

I've recently had my ohme charger installed. How do I add charge anytime to my account? I know there's two options. If I try to connect to the car, I can't currently because my tesla app hasn't added my car yet. I bought it Saturday. If I try to add my ohme charger. When you pick the tariff. Charge anytime doesn't show up on the tarriffs. Any idea at all? Thank you.