How do I contact Boost Energy with a complaint?

Sorry, but we can’t access accounts from here. Please try https://ovoenergy.com/help or https://ovoenergy.com/feedback 

I did, no-one can help!

In that case, please read https://ovoenergy.com/feedback fully. There are more options there.

If you can’t help, just say. Stop wasting my time.

We already advised that we can’t access accounts from here. This forum is volunteer led, not OVO employee led.

Please pass on my feedback that all of you should have access to it. It is unacceptable for me to receive a letter Saturday morning telling me I owe OVO money but can’t do anything about it until Monday.

That feedback cannot be actioned. As a forum volunteer, my lack of access to internal systems is by design and intentional.

Then what’s the point in this forum? Thanks to OVO for ruining my weekend.

This forum is intended for two primary purposes:

• Community led peer-to-peer support from other members who might have answers to your question, but we don’t handle account specific matters here - however, we can answer many questions that most suppliers customer service teams don’t have answers to and have done this thousands of times
• Discussions about greener living, the tech behind it and also about saving energy

Separately, it also enables feedback to be submitted to OVO about the online tools provided.

And not a single apology all this time. Says it all about how OVO has treated me. No reply necessary.