How can I get my tariff amended on Ohme Pro App for reduced OVO Anytime tariff from 10p to 7p?

@Tim_OVO i see Ohme have updated this rate but it’s showing as 6.67p/kWh which I’m assuming is less VAT. Which is a bit annoying given the rate it showed before was 10p, which included the VAT

Hey @Matt_M 

It might be worth just double checking it with Ohme that it’s correct, and just showing without VAT, or maybe they can change it so that it is inclusive of VAT?

Sorry know this is an old thread but is all relevant to the same setup I have...MG4 and using Ohme epod.

Everything has been going fine for last few months since setup. Like above comment my ohme app also shows 6.7 p but assume its just cosmetic. All credits look OK from OVO side.

One query though (not sure if it's just my maths) whenever I do a charge the total kwh that Ohme states having used is usually about 1.5 kwh more that what is reflected in OVO calculations?

So basically appears that a very small amount is not being credited etc?

(Also why can't OVO Breakdown every charge stats on the app/ billing rather than showing total monthly amount of kwh to credit?)

Usually, it’s because the Charger might be over-estimating compared to what’s actually being used - the data from the Smart Meter is a secondary check. The other factor might be pre-conditioning which isn’t detected in some cases.

I previously had an MG4 Trophy and use an OHME ePOD smart charger too (hope I have understood that’s what you have). Following advice here and the fact MG4 is an incompatible car due to MG not allowing API access to third parties I have never used the MG iSmart app or the OVO app for charge scheduling. I only ever used the OHME app. When I switched recently to my Smart #1 I did exactly the same. 
I have had very few issues with this course of action.