How can I get my tariff amended on Ohme Pro App for reduced OVO Anytime tariff from 10p to 7p?

I’d say have a chat with Ohme - they can probably fix this on their end.

I messaged Ohme myself about this, this morning. They advised ‘ The tariff will update automatically, and you’ll only be paying the rate agreed with Ovo. Please let me know if this doesn’t update.’

So just keep an eye on it I guess. Ovo have correctly credited my charge at 7p / kwh for this mornings charge.

Keep us updated @cookie9000, if you have any issues i’ll raise this to the smart home team

I also have this problem. OVO site correct at 7p, OHME app still showing 10p.

@Emmanuelle_OVO Hi, wondering if anything should be raised, appreciate on the ovo website the price is correct but I use the Ohme App more and it will not update to the new price. I've contacted their own support and they advise it should update from OVOs side and to reach out if not

Same issue here. Whilst OVO is charging the new 7p I'd like that reflected in the Ohme app too but still showing at 10p. Or at least Ohme should let us manually update it

I’m on OVO Anytime and have an MG4 EV with the OHME charge point. I use the OHME application to set my charging schedules as the MG 4 is not on the compatibility list and all has been going brilliantly.

With the recently  reduction to 7p per kw from 10p I have noticed the charging session statistics in the OHME app are still calculating at 10p. 

Q
Does everyone get the 7p tariff as I didn’t receive an email? 
If so is there a way to adjust the tariff rate within the OHME application which I have to use as the car is not compatible?

PS 8000miles in and loving the car and Anytime.

The actual rate being charged is the correct 7p/kWh. Please disregard what Ohme is saying for now - it’s cosmetic only and they’re working on updating it from their end.

Fantastic news.

as always great reply Blastoise186.