Hi @Chrisgh I can well understand how you feel! My own meter suddenly gave up sending any electricity readings on the very day that the October Power Move started! They’re going to fit a new meter next week, though, even though this one is only two months old! But I’ve got to say in fairness they’re definitely trying to solve the issue for me.

In your case, I can remember reading posts from other forum members suggesting that this “Oops” message may be to do with your browser rather than a problem (as such) at OVO’s end. I’m afraid I’m not the most technical person, but that annoying error message has cropped up as you say for loads of people trying to access the Power Move join button, and IIRC has been solved for many people by trying a different browser.

I’m surprised though you’re not able to access the button via the OVO app or via your own online OVO account pages, that’s a nuisance, as that is the way I first heard about the Power Move incentive, spotted by accident the link on my home page last month.

Do try a different browser, if you’ve got the patience and are not totally frustrated by the whole endeavour…hope you’re not, it’s worth giving it a shot…

I’ve already tried Firefox, Chrome and Microsoft Edge. Cleared cookies. PC and Phone. And reported all this to them. Nothing works.

Hi Tim, I'm happy to help. Look forward to hearing soon. 

Thanks Sue 

If you can’t get the page to work in your browser, that suggests something else on your device or your network could be the culprit. Please make sure ALL Anti-Tracking and privacy enhancing stuff is disabled e.g. VPNs (not that you need them anyway), Super enhanced anti-tracking browser settigs, Anti-Tracking tools etc.

I only joined last month and have just received the middle of the month update on target at 6.8% 

I use smarthome to help achieve the goal. 

Hey @Chrisgh,

Have you had any luck? What’s the latest on this?

Thank you to everyone that has messaged, and to those that have said you’re happy to take part. I will be reaching out and confirming next steps shortly. 

In the meantime, @Chrisgh as well as the above advice from Blastoise, can you confirm that your online account homepage doesn’t have the ‘Path to Zero’ tab as shown here:

Thank you to everyone that has messaged, and to those that have said you’re happy to take part. I will be reaching out and confirming next steps shortly. 

 

In the meantime, @Chrisgh as well as the above advice from Blastoise, can you confirm that your online account homepage doesn’t have the ‘Path to Zero’ tab as shown here:

 

 

The Path to Zero doesn’t appear on the menu on PC browsers, even with all anti-virus protection switched off. However I have just tried again on Firefox on my phone and it now works. (It didn’t when I tried a couple of weeks ago.) First I tried the mobile network and then I connected the phone to my broadband network. It works on both. So I can finally access Power Move.

Thanks to everyone on this forum who has helped. My original request to OVO support got me absolutely nowhere.

I will try to find out why the PC browsers don’t work, for my own interest.

I think this is a great incentive if you understand how it works. A lot of people don't. This scheme does not reduce energy usage but is a discount or rewards scheme for switching usage outside peak periods. Going on holiday and turning everything off ain't gonna do it!

It's not rocket science, just means rearranging your day so you do your cooking, laundry, hoovering, ironing and dishwashing either side of 4pm and 7pm.

Of course if you already carry out these tasks outside this period you are not going to get the discount. It's not that hard to understand -is it?

Anyway, I'm a single pensioner and for all single pensioners out there I have one tip that can save a fortune. I like to cook and it is difficult shopping as a single person. Supermarket portions tend to be for two or a family.

I always buy family portions and freeze future meals.

Let me give an example. Sainsbury's today we're selling two small chicken breasts for £3.50 and a whole chicken for the same price.

Cooking a casserole for 6 costs no more than cooking a casserole for 1 and only takes a minute or so to reheat after defrosting. And, it's universally accepted that frozen and reheated casseroles, curries and stews taste even better.

I despair that our younger and mid-generation population are so uneducated and ignorant in basic life-skills that they rely on commercial services to wait hand and foot on them while they lounge on their sofas unable to separate themselves from their mobile phones or gaming machine. 

Unfortunately these people are quickly forming the majority. I am so glad I'm a pensioner with probably not much time left. God help the rest of you in twenty or thirty years!