Half hourly readings on account why am I not eligible for power move

We tried so hard the first few months but never achieved it. Apart from sitting in the dark with nothing but the fridge plugged in I don't know what else we could have done to be honest.  

To be honest I have had the same problem on usage I have my TV, fridge freezer plugged in that's it ,might have TV on for a hour in day ,watch it after 6 till around 11, that's it lights maybe 20 mins ,as I have battery lights ,yet I miss my target  ,I am also in a eco friendly building so bills should be cheaper , OVO are terrible for customer service , as i am disabled they have cancelled 9 appointments on me ,even not turning up leaving me waiting in all day , my smart meter doest pick up my gas readings as its to far away so can't get the signal ,told will put in duel meter ,now seems they are having problems with them so they are on hold ,my friend pays less with british gas she is in most of the day were as i am out , i have spent nearly 3 months in hospital still my bills are higher than my friend, thinking of switching to be honest ,then they constantly email asking for gas readings ,knowing i can't read the meter as it is on the floor at the back of the building ,so i can't get down to it ,also i am on there priority list due to medical reasons .

I signed up to power move and tried really hard to move my power, but as a low user I wasn't credited anything. I'm no longer bothered to even try. I was on holiday last week so only essentials were switched on ie. fridge and freezer and nighttime security light. I was credited with the grand sum of 2p !

@Vickiplum wrong Power Move - you’re talking about Power Move Flex.

I'm afraid you need to be a regular user of electricity during the weekday and weekends and reduce your use during the 3 hour power move window to make it work. A level or low user won't work as there is no significant change in power usage.

Well sometimes it is hard to do this. l work funny times. they are only five hour shifts. mostly on a daily basic and my husband is diabetic so have to be careful with his eating times as well. if l don’t achieve then it’s not the end of the world more to worry about then that. do see where you are coming from.

The Power Move Flex notifications give too little warning for you to plan. I'd already done my washing load on Economy 7 rate yesterday so missed the one thing I could have put into the Power up slot. It is almost impossible for us low user to get any advantage unfortunately. I wish they'd take a leaf out of Octopus' book. They offer 'free power' periods! My friend told me they had.a 3 hour window recently for no charge!!

Just a suggestion for Ianm1964. Try taking a picture of your meter display using a camera phone and selfie stick. This may help you give readings to the supplier. Many meters for a lot of us are difficult to read and taking a picture then reading it may be a solution for you.

That’s part of the reason for the scheme: to see whether consumers can take action with short notice. If terrorists were to sever one of the submarine cables bringing energy from an offshore wind farm, or perhaps from Norway, it could have catastrophic effects on the national grid unless the demand could quickly be reduced. The biggest reductions could probably be furnished by large-scale industrial consumers, but that might take too long. Similarly with sudden large increases in generation: if the Met Office issues a warning about high winds tomorrow morning, it might help to mitigate the effect of a sudden surge in available power if millions of households could all switch their electric heaters on to coincide with the increase. Again, the quicker we can react, the better.

Blastoise186 It’s still of no use to me, whatever it’s called