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Rank 2
April 17, 2025

Grid meter

  • April 17, 2025
  • 15 replies
  • 191 views

So much for the government eco grant scheme like most of the eligible homes are in rural areas like ours in Wales cannot get a upgraded meter for excess solar energy, OVO will not install one in our home as there is not a decent wifi signal, really, well can we at least have a meter installed and give you the readings on any exported energy. Alternatively have a analogue meter installed.
British Gas seems quite happy to go down this route, so why don’t OVO follow suit.

15 replies

Ben_OVO
Community Manager
Community Manager
April 17, 2025

Morning ​@ricardopelc, and a warm welcome to the OVO Forum.

 

Have you been told that you can’t get a smart meter ? It might be that you live in what we call a ‘no WAN area’, where there is either weak or no Wireless Area Network signal, which means that we won’t be able to commission the smart meter when it’s installed. If this is the case, then I’d be surprised if British Gas would be able to install one successfully.

 

Whereabouts exactly is it you’re located?

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Rank 2
April 17, 2025

So much for technology! Mid Wales, Llangeitho *edited by moderator*.
Correct because there is no area signal! Then why cannot the meter
interact with the modem signal we have for broadband.
I suppose the only alternative is to buy a 20kw battery so we will
eventually be less reliant on the grid.
But personally energy companies need to get their act together 
to sort this problem out as it puts those living in rural areas at a
disadvantage.

Rank 2
April 17, 2025

Alternatively install the meter and allow householders to send reading quarterly or whenever
it’s not rocket science, as I give manual readings each month without a problem!

Blastoise186
Super User
Super User
April 17, 2025

the ultimate reason Smart Meters can’t run over your broadband is security reasons. They have to run over private infrastructure because they’re otherwise more vulnerable to being hacked or tampered with.

Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
Rank 2
April 17, 2025

Well a simple reading from the meter would obviously suffice, would it not from the existing meter.

Rank 2
April 29, 2025

Morning ​@ricardopelc, and a warm welcome to the OVO Forum.

 

Have you been told that you can’t get a smart meter ? It might be that you live in what we call a ‘no WAN area’, where there is either weak or no Wireless Area Network signal, which means that we won’t be able to commission the smart meter when it’s installed. If this is the case, then I’d be surprised if British Gas would be able to install one successfully.

 

Whereabouts exactly is it you’re located?

Well why can’t you install a meter and let me give a manual reading, like EDF AND British Gas do!
The only solution would be for me to leave Ovo and move to either of them.

Blastoise186
Super User
Super User
April 29, 2025

They all use the same WAN connection via DCC. If OVO detects there’s no signal, then chances are no-one will get one regardless of who you ask.

SEG requires either a working Smart Meter or a suitable Export Meter. There’s no exceptions that I know about.

Engineers are also pretty overloaded right now, you could be waiting a while either way.

Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
Rank 2
April 30, 2025

Battery backup is the only alternative then, oh well at least the energy companies will be happy that we will not be so reliable on their energy grid.

Blastoise186
Super User
Super User
April 30, 2025

It’s unlikely that one customer going off-grid will do much to the wider grid or any supplier to be honest. But I do have to advise that if you permanently disconnect your grid supply, it will be expensive to get connected again later - only do so if you’re absolutely sure you can sustain yourself without it.

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juliamc
Rank 20
Rank 20
April 30, 2025

However if you do get a battery you’ll make use of so much more of your solar generation.