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September 14, 2022
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Finding current OVO tariffs and plans from the online account?

  • September 14, 2022
  • 49 replies
  • 2192 views

When I'm logged on to myAccount, I can't seem to find any links to show me the currently available tariffs and plans (like the information I received when I had to renew). Am I missing something?

 

The lack of a search facility from myAccount doesn't help either (or is that something else I've missed)?

Best answer by Emmanuelle_OVO

Updated on 09/01/25 by Abby_OVO

Hey @HexhamUser,

 

Thank you for that great question. 

 

Great to see our community members giving you some tip-top advice here.

 

We’ve got some great news! We’ve recently re-opened up our Fixed tariffs to everyone on the market. You can find out all about our available tariffs here: https://www.ovoenergy.com/home-energy-plans.

 

Take a browse through and see what’ll work for you.

 

Hope this helps. 

49 replies

Newcomer
October 15, 2022

Very basic question here - I’ve recently been switched to the default plan for existing OVO customers - “Simpler Energy” , I think.

Is there any cheaper option than this? And what are the t’s and c’s on any cheaper plan - smart meter, maybe?

TIA

Blastoise186
Super User
Super User
October 15, 2022

Hey there @Saint Maybe ,

I’m Blastoise186, one of the forum volunteers here.

I’ll be honest… Chances are the answer is no, there’s unlikely to be anything cheaper right now. Simpler Energy falls in-scope of the Energy Price Guarantee and OVO isn’t offering any fixed rate deals until things change, so you’re already on the best rates OVO can offer. Given that the entire market is now just one giant flat rate, it’s unlikely you’ll find a cheaper deal elsewhere either.

Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
Newcomer
October 15, 2022

Thanks very much. That was my expectation, good to have it confirmed. Have a good day

Newcomer
May 5, 2023

I just move in a property. I would like to know, can I not apply for the monthly fee plan. Can you count how much energy I use each month, then l pay the money?

BPLightlog
Super User
Super User
May 5, 2023

Hi @Yokochan and welcome to this customer forum. 
I’m not sure if you’ve already signed up to a tariff from what you’ve said. There are several available but some are more expensive than others based on a variety of things including payment options. You can look at a few here

https://www.ovoenergy.com/guides/energy-guides/energy-tariffs-explained

Bring me Sunshine ~ E&E {Solar PV, Battery Storage, Hybrid EV, ASHP and Home Assistant automation}
Newcomer
May 5, 2023

Thank you for your help.

December 12, 2024

As far as I can see, the OVO website is still unable to show me (an existing Economy 7 customer) all of the tariffs that might be available to me, and their costs.  Doing a search in the “Help” centre, I find all sorts of tariffs, some of which I’d never hear of (e.g. Heat Pump Plus, Economy 9 (yes, 9), Economy 10).  I know other sites can show comparisons, but they generally are only for the London region which is a lot different to my region (I think we have the highest Standing Charge in the country - 71p per day!).

I guess nothing came of the vote 2 years ago for a “self-service” tariff page for customers.

Firedog
Super User
Super User
December 12, 2024

Doesn’t the Our plans & prices page show just what you’re looking for?

Noel | I have no official status; I'm just a volunteer who comes here to help other customers. My gear: Aclara SGM 1416-B Electricity-only E7 meter; Chameleon IHD3-PPMID-AAA | It may look as if I know what I’m talking about, but don’t let that fool you. |
Firedog
Super User
Super User
December 12, 2024

There is also domestic_website_all_tariffs.pdf, but I wouldn’t trust its figures …

@Emmanuelle_OVO I’ve commented on this page’s existence several times in the past - can you persuade whoever owns it to disappear it, please?

 

Noel | I have no official status; I'm just a volunteer who comes here to help other customers. My gear: Aclara SGM 1416-B Electricity-only E7 meter; Chameleon IHD3-PPMID-AAA | It may look as if I know what I’m talking about, but don’t let that fool you. |
December 12, 2024

Thanks ​@Firedog . Shame that OVO page isn’t obviously available directly from the myAccount webpages. Great that it shows prices for your region.

It would be nice if there was a filter for “Smart Meter” (or is that covered by “Multi-rate”)?

The first Plan (Simpler Energy 01/10/2024) - any idea why it has 7 entries - all of which look the same? 

Unfortunately, the entries don’t seem to have a link to click on where you could get more detailed information. (I know I can search the forum !)