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Rocking up to the party fashionably late, @chiefmac? - We like your style! 

Great to hear things are starting to bed in despite the long ASHP journey.

Just given you access to your special area so why not head on over and introduce yourself and your heat pump setup here:

Great to have you here! 

I’m on the powervault trial - please add me to the private chat

Welcome @Jenny Smith !

Sure thing. I don’t have that power myself, but I’ll let @Tim_OVO and @Jess_OVO know that you’d like to get a key for the Treehouse. We’ll let you know once you have access, but it’ll probably be at least tomorrow morning.

In the meantime, feel free to explore the forum and fill out your profile. Hope to see you soon!

Hi @Jenny Smith and welcome to the OVO online community!

Great to have another Powervault trialist on board here to share you trial experience - I’ve updated your profile giving you access to our dedicated Smart Home Trials area. Why not head on over and introduce yourself and your Powervault setup here:

There’s already a wealth of peer-peer knowledge sharing going on in this area - some of it can get a bit technical at times - but don’t be afraid to get involved and start a new topic if you’d like! We welcome all contributions and encourage you to ask questions, share tips and observations or discuss the future potential of your green tech.

It’s what this place is all about! 

Hi
I’m on the trial, can I be added please? Installed in June, a bit slow on the uptake but here I am. Thank you :)

Hi @Bev and Welcome to the OVO online community.

We’re always happy to see another Heat Pump trialist getting involved here so no harm in turning up a little late!

I’ve just updated your forum profile so you can now access the exclusive Smart Home Trials area.

Why not check out the other trialists’ set-ups and introduce yourself over here:

Hello, I am part of the heat pump trial. System installed in March, but did not work so a month with no heating and having to manually turn immersion on and off. Correct breaker was then installed so had heating for the summer!

New Honeywell wireless thermostat installed a month ago, heating now does not work again. All pipes have not been lagged properly. Looking forward to having a completed system within the next month. 🤞

Howdy @Jsc !

To gain access to the Smart Home Trials Treehouse, first you must solve this puzzle. With one truth, you may pass.

Who is the Community Manager of the OVO Forum?

Clue: His name is similar to Tom, but not quite the same.

Hi @Jsc and welcome to the [color=#3b6889]F[/color][color=#298070]o[/color][color=#138b55]r[/color][color=#339931]u[/color][color=#54a03a]m[/color].

I don’t think we’ve had any other participants comment about a problem with a ‘breaker’.

Are you able to elaborate?

Was it a trip installed alongside the internal enclosure for the [color=#f07861]Heat pump[/color] system?

Do you have a photo of what got installed to resolve the issue?

Thanks.

Hello @Jsc - I echo the warm welcome to the OVO online community.

I’ve just updated your profile so you’ll now have access to the Smart Home Trials area, we’ve got a great introductory thread going on over here, if you’re up for sharing a bit of info about your setup:

As @Transparent mentioned, we’ve not heard of anyone reporting issues with their ASHPs and a smart thermostat yet.

We’ve had a recent discussion around the compatibility of smart thermostats with your Air-Source Heat Pump (ASHP) trial, the advice given that this should be possible if this is checked with the ASHP installer prior to fitting the smart thermostat. If you haven’t already we’d recommend getting in touch with them to report the recent issues - Let us know how you get on, this will be really helpful to others who might be intending to install similar devices with an ASHP setup.