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Rank 2
May 28, 2025
Solved

Am I economy 10 & can I get a smart meter?

  • May 28, 2025
  • 12 replies
  • 367 views

Hi I rent my flat and have to have economy 10 can I get a smart meter? Not sure if its relevant but I I do not have storage heaters and as my meter is 8 foot up a wall I find reading it each month very difficult and slightly dangerous!! Also I have read that economy 10 is ending but I havent had any communication from OVO to collaborate this.

Best answer by Chris_OVO

Hey ​@Susie901,

 

Welcome to the community! 

 

That sounds precarious having the meter so high so it’s a good thing you’re considering your options. ​@Blastoise186 has raised a valid point that can’t block a smart meter being installed however speaking from experience landlords can be fickle if you don’t communicate with them. 

 

There’s no news on E10 being removed but we are in the process of trying to swap meters of those affected by the RTS (radio teleswitch service) shutdown. I’ll leave a link below so you can read more about it. 

 

Do you know what kind of storage radiators you have? Or if you could post a photo that would be ideal. We might be able to offer advice to help make them easier to manage costs wise. 

12 replies

Blastoise186
Super User
Super User
May 28, 2025

Hey ​@Susie901 !

Could you show us some photos of the meter(s) and the area around them real quick? This will help us give you the advice you’re after.

Thanks!

Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
Susie901Author
Rank 2
May 28, 2025

I can when I get home in work at the moment. I only have one meter which I take the 2 readings from although I have 3 periods of cheaper electricity. 

  • 3 off-peak hours in the afternoon 2pm – 5pm
  • 2 in the evening 9pm – 11pm
  • 5 overnight 1am - 6am

 

Blastoise186
Super User
Super User
May 28, 2025

No worries. We’ll be here when you’re ready.

Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
Susie901Author
Rank 2
May 28, 2025

 

Blastoise186
Super User
Super User
May 28, 2025

Ok, gotcha. Thanks for this.

It’s not Economy 10 by itself that’s going away, but RTS controlled Economy 10 - this may be why you haven’t been contacted.

With that being said… Have a word with OVO via https://ovoenergy.com/help as they may be able to get you an upgrade anyway. Make sure to tell them what you’ve told me though!

Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
Susie901Author
Rank 2
May 29, 2025

Great I will thanks for your help

Nukecad
Super User
Super User
May 29, 2025

…... my meter is 8 foot up a wall ……

 

When talking to OVO you should make them aware of that height, you don’t want an engineer coming out who isn’t equiped for working at height so has to go away again without changing the meter.

Is it above the stairs, or anything such as that, which would make access to replace it more awkward?

To me it also looks a bit tight for space to fit a combined meter/coms hub, but there may be space if a flying lead is used to seperate them.
A wider shot of what is there around the meter might help.

 

I said, Hey - Watts going on.
Susie901Author
Rank 2
May 29, 2025

Hi thanks for the reply, yes they know where it is there are 3 meters as there are 3 flats mine just happens to be at the highest point. They are outside in a communal passageway, nothing can be done to change or alter them without my landlords permission, I was just concerned that economy 10 was going to be phased out and I had received nothing bout the changes. On a personal note I hate e10, with out storage rads there is no use having my heating on over night so I can only use it for 3 hours in the afternoon (when I am at work) and 2 hours at night unless I want to pay more.

Blastoise186
Super User
Super User
May 29, 2025

Just a heads up - your Landlord cannot block a Smart Meter upgrade if you’re the one paying the bill directly to the Supplier.

Suppliers need access to their equipment 24/7/365 for maintenance purposes - and the rules are written so that difficult Landlords cannot argue with that! :)

Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
Chris_OVO
Community Manager
Chris_OVOSolved
Community Manager
May 29, 2025

Hey ​@Susie901,

 

Welcome to the community! 

 

That sounds precarious having the meter so high so it’s a good thing you’re considering your options. ​@Blastoise186 has raised a valid point that can’t block a smart meter being installed however speaking from experience landlords can be fickle if you don’t communicate with them. 

 

There’s no news on E10 being removed but we are in the process of trying to swap meters of those affected by the RTS (radio teleswitch service) shutdown. I’ll leave a link below so you can read more about it. 

 

Do you know what kind of storage radiators you have? Or if you could post a photo that would be ideal. We might be able to offer advice to help make them easier to manage costs wise. 

Renewable energy jokes never get old.