Updated on 15/09/26 by Ben_OVO
Hi @Khabat,
I hope the house move went well. If you’ve moved into a home that’s already supplied by OVO you can set the account up online here. You’ll just need to add your personal details, select a tariff, enter the opening reads and set a Direct Debit up if you’d like one.
Once you’ve filled out the online form you’ll receive a welcome email with your new account number. You can find out more about this here:
Once you receive your welcome email you’ll be able to log into your online account / app (you can’t log in until your account has been fully set up). Once you’ve got access to the online account, you’ll be able to book a smart meter appointment there, or on the app if you’d prefer.
Below is a series of guides that’ll help you to book a smart meter appointment on the online account or app, and much more!
This guide gives more info on smart meters and their benefits:
I hope this helps - let us know if you’ve got any further questions.