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Jili48
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March 6, 2018
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Do I have to get a smart meter if I switch to OVO?

  • March 6, 2018
  • 26 replies
  • 7338 views
If I switch to OVO do I have to have a smart meter installed. I was told that some energy companies are including this as a term in new contracts.
Best answer by Transparent

Updated on 04/09/26 by Abby_OVO

 

Great to hear you’re thinking of joining us!

 

Fixed tariffs are not smart mandatory, and there is no requirement to have a smart meter in order to sign up to them. By signing up, you are giving us consent to contact you about having a smart meter installed. installation of smart meters would be our preference, but we do not force install smart meters.
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You can find out more by getting a quote here and checking out the ‘Extended Terms and Conditions’ for the chosen plan.

 

If you need convincing we’ve done some smart meter myth-busting over here and outlined why we think smart meters are so smart over here. Hope this helps you in deciding whether to make the smart upgrade, but either way we’d be happy to have you on-board!

 

Certain features such as OVO Beyond do require a smart meter however, so if you’ve not got one and want in on our rewards through the app, you’ll have to get a smart meter installed. Check out terms and conditions for Beyond here for more on that.

 

OVO member but not got a smart meter yet? - Book today!

 

Interested but not yet an OVO member? - Check out our plans!

26 replies

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Blastoise186
Super User
Blastoise186Super User
Super User
November 5, 2022

Burglar alarms don’t get to use giant Oriel or Panorama T3 Aerials with dimensions of 580 x 100 x 40 and 695 x 25 x 25 mm respectively. :)

If those monsters can’t pick up a signal, nothing can. And conveniently, DCC allows them to be used in edge cases like yours.

Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
Newcomer
pjgriff100
Newcomer
November 5, 2022

Where the heck do these aerials go…we live on a windy ridge where we catch the weather pretty sharpish!

Blastoise186
Super User
Blastoise186Super User
Super User
November 5, 2022

They’re not as big as you might think. Divide the numbers by 10 to get them in cm and it’s a lot more realistic.

T1 and T2 Aerials are internal, so go inside your house (usually). T3 Aerials go wherever the engineer can install them, usually external.

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Newcomer
pjgriff100
Newcomer
November 5, 2022

Thanks for all the explanations but I foresee a problem with the engineer who actually comes to the house being equipped with a one size fits all meter and none of the extras!

Blastoise186
Super User
Blastoise186Super User
Super User
November 5, 2022

That’s also been considered. There’s various checks made before the engineer even turns up. Those checks help to identify what to install and all engineers tend to carry quite a lot of kit - including all the various meter types needed along with a selection of T1 and T2 Aerials. DCC supplies a T3 Aerial on request only if needed, which can require a second visit in some cases.

It’s only impossible if DCC determines there’s absolutely no way to get coverage to your location.

Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
Newcomer
pjgriff100
Newcomer
November 5, 2022

Thank you

 

 

Terms & ConditionsAccessibility statement

OVO Energy Ltd, Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ, (Company no. 06890795) registered in England and Wales.

OVO (S) Gas Limited is registered in England and Wales (Company No. 02716495) at Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ.

OVO (S) Gas Limited is part of OVO Group Ltd