Updated on 03/09/26 by Chris_OVO
Great to hear about your planned switch to OVO!
As you mention your fixed plan ends this month, this means you’re currently in your renewal window. During this time you’re free to switch suppliers without being charged any exit fees. This requirement is enforced by OFGEM’s switching rules so applies to all fixed plans offered by any energy company in the UK.
When you request a switch, you’ll get the option to choose your starting date, from the next working day up until 29 days notice. You might plan your switch date to coincide with the end of your current plan however, as you’re in the last 7 weeks of this contract you won’t be charged any exit fees even if the dates overlap.
Once you’re switch is underway you’ll be sent a welcome pack with your plan details and everything you need to know. You’ll also get information on how to log into your online account and OVO app (download for Android or iOS), where you can manage your account. Below you can find more information and a series of handy guides for using the online and app services:
Can’t wait to have you onboard! 