Hi - I’ve just initiated my switch from SSE to Ovo 2-year fixed and I have a couple of questions as follows -
1 - My SSE smart meter was installed several years ago so it remains to be seen whether it will work with the Ovo systems but, since Ovo and SSE are part of the same group of companies, I’m hoping it will be fine. If the meter is unable to communicate with Ovo, will it still be able to communicate with the in-home display unit? My meter is not very easy to access and so, if I have to give manual readings, it would be a lot easier to get them from the display unit rather than fighting my way through to the meter itself. If my existing smart meter is incompatible, how soon will I be able to get a replacement meter installed?
2 - Ovo appears to create monthly bills based on actual usage, but it doesn’t appear to offer the option to pay a variable monthly direct debit based on the actual bill - it seems that a fixed monthly plan is the only acceptable payment amount. Is it possible to find a way of paying the actual amount of each monthly bill so that the account is never in credit or debit?
3 - If the interest payment of 3% on credit balances comes without any strings attached, then is there any reason why I shouldn’t credit my account upfront with a whole year’s estimated energy costs? 3% is a lot better rate of interest than any savings account!
Thanks for reading, KA
Best answer by Transparent
There’s a strong possibility that your meter is already on the National Smart Meter Network and can be accessed by any UK Energy Supplier. Once you have your OVO Account number your Online Account will start becoming live. Have a look at the Usage section and see whether there are daily statistics arriving.