Why is my Secure Liberty 100 electricity smart meter beeping?

Sorry to hear about your beeping electricity Secure Liberty smart meter - that does sound frustrating and indicates there could be a fault with the meter.

It’s worth checking that the beeping is definitely coming from your electricity meter. It’s more often a gas meter making a beeping noise when its battery  is running low - see more details on this related topic.

As our faulty meter guide suggests another possibility is that a carbon monoxide detector close to your meter is actually the culprit behind this beep.

If you’ve double checked and the beeping is definitely coming from your electricity meter there’s a few things that might be causing this:

• Low credit on a prepayment meter (which may suggest your meter mode has been incorrectly changed if you usually pay monthly for your energy)
• The front cover of the meter being loose, breaking a magnetic seal triggering the alert sounds 
• Excessive magnetic fields in the vicinity, which have the same effect as the breaking of the magnetic seal mentioned above. 

In any case our Support Team can help to get to the bottom of things. They may request a video recording demonstrating the beep before advising of the next steps. If they assess that the beeping may be a tamper alarm this  should be treated as an urgent same day appointment. 

Keep us posted with the outcome - this will help others who might experience similar in future. 

Hope the issues are resolved quickly so you can get back to enjoying the full benefits of going smart.