Our Aclara SGM1416-B was fitted on Friday 6th June 2025. Nick F was excellent, and answered all our many questions. In this remote Argyll location we have no radio control signal, but we do have O2 4G and the WNC UBC-TN6 SKU1 connects to it. So all the worries that I've picked up from reading this forum evaporated.
One puzzle is that off-peak switches on/off 10 minutes after the tariff changes. I know that the switching time needs to vary a bit in an area to prevent massive changes destroying transmission gear, but I thought that the signal change would coincide with the tarrif change.
The IHD (IHD3-PPMID-AAA type 1) shows the tariff changing at exactly the times listed for Economy 10, eg 2:30pm and 5:30pm, but the storage heating switches 10 minutes later.
So we are charged too much for 10 minutes. I know this may not add more than about £50 a year, but it’s a niggle. Is it likely to synchronise as the system settles down?
This is irregular, and I wonder whether it might not settle down eventually. The randomized offset - unique to every meter - is there to prevent shocks to the network caused by many power-hungry devices - like storage heaters - being switched on at the same instant. It is supposed to act on both the tariff switching timetable and the auxiliary load control switch (ALCS) timetable, so they should be perfectly synchronized so long as they’re set to the same timings.
I’d suggest having a look at the meter itself to check when the tariff changes. You may have to experiment a bit with the buttons to find out just how yours is set up, because the menu options are configurable, so your menus won’t necessarily be the same as anyone else’s. On my own Aclara SGM 1416-B, repeated presses of orange button B eventually reveal a screen headed Active TOU Number, giving the number of the active tariff register. This will change from 1 to 2 and back as the tariff changes.*
Another indicator is in the bottom right-hand corner of the display, two little icons labelled (on my own meter) ı and ıı. The upper one shows the state of the internal contactor for the constant (always-on) circuit. The lower one is for the switched-circuit contactors.
The upper one (ı) should always be closed unless the power has been cut. The lower one should be open during peak hours. During offpeak hours, it will not show open. What it does show depends a bit on how the internal switches are configured; on my meter, when offpeak kicks in, I see LC1 LC2 indicating that both the 100A contactor for the storage heaters and immersion heater and the 2A switch for a (non-existent) external contactor are closed.
So, having established that your switched circuit is energizing at ~10 minutes past the nominal time, you should watch the meter display screen from a minute before the nominal switching time to ten minutes later. You should see both indicators - the Active TOU Number and the load control switch icons - change simultaneously.
If they don’t, I’d suggest you take a clear photo of the meter, with the display screen illuminated and showing the Active TOU Number and the lower load control icon in the wrong state. The picture should include the Meter Serial Number (MSN, which is the number starting with the two-digit year of certification followed by an ‘M’) and - if you can work out how to do it - with a watermark giving the precise time and date. You then have some concrete evidence to present to the smart team if the meter doesn’t start behaving itself in a day or two. I’d expect the IHD to fall into line eventually, too.
* The meter should have been configured to record peak consumption on register tier 1 and offpeak on tier 2. This should be the default nowadays, but it’s always possible that a meter is misconfigured in this respect. Please check carefully that the Active TOU Number is 1 during peak hours ...
@dutyhog Hope you are well and apologies for taking a few days to get back to you.
Everything is functioning as it should! Youve got a random offset applied to the meter to turn on the ‘extra load’ 575 seconds after coming into and out of the off peak window (Youll hear the loud clunk on the meter when it starts/ends), everything fed by the meter will be at the lower rate at this time.
Your IHD isn’t as smart as the meter and will show when you enter the off peak timeslots but without the delay of 575 seconds, so bear that in mind when look at the IHD.
Well, that’s the trick. Once the call is made, future installs will be exclusively 4G Comms Hubs and no further 2G/3G installs will happen.
Trust Centre Swap Out will allow a simple Comms Hub swap for S2 Meters - no need to replace anything else (or kill your supply!) as the config data will be migrated to the 4G Hub in one fell swoop as part of the swap.
Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
hello, I see @Blastoise186 has already answered but yes we are still installing 2G/3G in most cases. Northern CSP we have started cellular support with 4G hubs to support RTS transition.
TCSO will mean we only need to swap out a comms hub and not the whole metering installation, which will be significantly easier than the RTS transition (I have done a TCSO swapout myself and its easy peasy)!
Thank you all
OVO Operations Excellence Manager and Former Field Operations Team Leader
The common perception is that the loss of 3G will affect data trasmission. Data can still be transferred using 2G which I believe has a life through to about 2035. It's just that 2G has to use the dedicated SMS protocol (the original text message service) instead of the data channel on 3G. But because the amount of data is limited it can easily be carried by 2G.
There are also locations without adequate 4G coverage.
Peter
Reducing my yearly fossil fuel usage with an EV (-900 litres petrol), A2AHP (-8,700 kWh gas) and Timed Immersion heater (-1,500 kWh gas)
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