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Good morning.



Ever since I've had my Smart Meters installed, my IHD has definitely been showing incorrect rates, even if you take into account that it shows VAT and My Ovo doesn't.



How do I get this corrected on the IHD so the estimated spend figures in £ are correct?



Under Electricity on the IHD the tariff is 'NEWENERGY' and Gas is 'Ovo Variable'.
@DAC I've moved your question to this topic, as it should have lots of useful info for you!
@pbathuk I've just moved your question to this topic, you should find the answer here!
@Robert S - I've moved your post here so you can get more info on the issue!



Thanks,

Ed

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