Skip to main content
Rank 1
April 23, 2025
Solved

OVO think I have an RTS meter, is this correct?

  • April 23, 2025
  • 15 replies
  • 1062 views

 

 

Hi can anyone identify what kind of meter is this? 

Ovo on the phone is insisting that it's a RTS meter... But they don't seem to know any details... They seem to want to change every meter to a smart meter. 

 

 

I asked my landlord earlier in the year and they think this is not a RTS meter and thus should not be affected.

 

It would be much appreciated if someone who actually recognizes this thing can give me some clarity.

Best answer by Firedog

Updated on 19/12/25 by Abby_OVO

 

Some meters have a Radio Teleswitch inside them. Yours isn’t one of them. Many RTS systems use an ordinary meter - like yours - with a radio switch separate from it, not necessarily in the same room. So your single photo isn’t enough to prove one way or the other whether your installation is RTS -controlled or not. If you’re certain that there’s no other black box with a label including Radio on it, perhaps near the consumer unit (‘fuse box’), then you don’t have an RTS system.

 

That meter has only another couple of years’ life left, so if you’re offered a smart meter in exchange for it, you might just as well go for it now.

 

 

This is all I can see 

The black box under the meter is labelled protected multiple earth

No tele switch box and nothing labelled radio 🙁

The RTS determines when there is power to heating equipment, and makes sure that it’s recorded as offpeak usage. It’s not just the switching bit, turning heaters on and off when the DNO says so, but also the recording bit. That involves the RTS unit sending a signal to the meter to start or stop recording offpeak on the ‘low’ register. There’s no sign of the cable that would carry this signal to your meter, so we can safely say that this is not an RTS-controlled system (I take it you checked the consumer unit and anything near it). 

 

15 replies

Blastoise186
Super User
Super User
June 16, 2025

No worries. We’ll be here when you’re ready

Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
Rank 6
June 16, 2025

Is this a day, night rate meter?

Reminds me of a meter I had back in the late 1980s when we had night storage & water heating on a cheaper night rate and expensive rate for electric used during the day. 
Never again will I have storage heaters and big immersion heater for water. Very expensive and house was never warm even though we had decent upto date insulation. 

Wibbly Wobbly Hypermobile - EDS’er
Blastoise186
Super User
Super User
June 16, 2025

It is part of one, yes. But I can’t say what tariff it’s on from those blurry photos alone.

Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
Ben_OVO
Community Manager
Community Manager
June 17, 2025

Hi ​@SmallMoth and a warm welcome to the OVO Forum!

 

Thanks for posting 😁. I can see some other members have come through with some great answers here, and I’m in agreement - this doesn’t look like an RTS meter. Some more clear photos of the meter and the surrounding area will be helpful, we could even ask one of our engineers to have a look at the photos. 

 

It might be worth asking your District Network Operator (DNO) whether there’s anything they can do to make the setup safe so that a smart meter installation can be carried out. The DNO is the company in charge of the electricity supply coming up into your home and local area. You can find out who your  DNO is here. I can’t guarantee they’ll be able to help, but worth a shot.

 

We look forward to seeing some more photos - I’m sure we’ll get to the bottom of what needs to be done!

Powered by the Sun
Ben_OVO
Community Manager
Community Manager
June 17, 2025

@SmallMoth I’ve been chatting to one of the Metering here at OVO. I’ve sent you a direct message, get back to me when you can.

Powered by the Sun