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Rank 2
April 8, 2025

New smart meter causing borehole to use more than double the amount of energy as before

  • April 8, 2025
  • 19 replies
  • 307 views

Hello! I’d really appreciate any input anyone can give. My late mums house had water supplied from a borehole. The three phase supply that is used to pump that water to Mums house (and 3 others) was linked to my mums domestic account. In order to see the house I had to have a separate meter put in, to move it from the house. 
The three phase used to used about 1200 kWh per 6mths. The new meter is now reading usage of 2800 per month! 
It seems like the meter is constantly supplying electric rather than just when water is being demanded.

I’m trying to get my electrician back but it’s taking time.

Any one got any ideas please? I just can’t fathom

how the usage can be so high and it’s really worrying bearing in mind in currently having to pay it.

 

thanks! 

19 replies

Ben_OVO
Community Manager
Community Manager
April 11, 2025

Thanks ​@Nukecad this is really helpful. 

 

@Sassiem might be worth getting an electrician to have a look at this by the sounds of things. let us know of any updates, I hope it’s resolved soon!

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SassiemAuthor
Rank 2
April 22, 2025

Morning all- hope everyone is well.

just thought I’d put an update on-

my electrician came out and found the ‘live to earth’ leak which was from an old plug from

which a redundant light fitting fed. This has now made the UV light casings safe and has reduced the electricity draw from up to120 kWh per day to a now seeming stable 45 kWh per day.

 

So now assessing whether this is about right for a quite large water treatment plan and borehole.

 

 

i really appreciated everyone’s comms in this.

have a great day 

BPLightlog
Super User
Super User
April 22, 2025

Hi ​@Sassiem , that’s an interesting find from your electrician. A ‘live to earth’ leak would mean a constant high draw of power although, I would have thought that as a separate circuit, the safety fuse or trip should have activated at that power level. As long as it has been fully isolated (or removed), then it sounds ok.

For the rest of the circuits and pump draw, the power consumption will depend on its configuration and specifications so it’s difficult to add much more. I think the bottom line might be if you’re happy now with the power consumption as it is and cost .

Bring me Sunshine ~ E&E {Solar PV, Battery Storage, Hybrid EV, ASHP and Home Assistant automation}
Nukecad
Super User
Super User
April 22, 2025

Thanks for the update.

As said a ‘live to earth’ fault that didn’t trip and cut the circuit altogether is pretty unusual these days.

I guess that this may be an oldish ‘agricultural’ (or at least rural) setup which are often not up to the same standards as a modern domestic setup.

However have you got those numbers right?

The three phase used to used about 1200 kWh per 6mths. The new meter is now reading usage of 2800 per month! 

A constant draw of 45 kWh per day is still around 1350 kWh per month, or over 6x higher then you say it used to be.

Of course we have no idea what has been changed equipment wise.

I said, Hey - Watts going on.
Chris_OVO
Community Manager
Community Manager
April 22, 2025

Hey ​@Sassiem,

 

Thanks for coming back with the update! Really helpful 😄

Renewable energy jokes never get old.
SassiemAuthor
Rank 2
May 6, 2025

Evening everyone- hope you are all staying well. Just a quick line with an outcome (I hope). 
Borehole engineers came out and there was a tear in the riser tube thing. As explained this meant the pump was effectively going almost non stop. Pump

qas also pretty coroded- rusted and water egress I am told was imminent. Riser thing and pump has been replaced so hopefully meter readings will right themselves 🤞, though pretty hefty bill to come 🫣

thanks all for the guidance and advice! 

Nukecad
Super User
Super User
May 6, 2025

Thanks for coming back and letting us know what it was.

So it sounds like we were kind of right and the pump was running constantly, we just hadn’t got the correct reason why it was doing that.

I’m a bit surprised that they say the pump was badly corroded though, you said earlier that it was replaced 3 or 4 years ago,
Of course if it’s been running constantly that wouldn’t have done it much good.

I said, Hey - Watts going on.
SassiemAuthor
Rank 2
May 6, 2025

Yes you were right- to be fair what they said was the rust on the motor was likely to cause water to get in- I think I have that right. It was replaced in 2021 and was a 2.2 kw pump which they also said was too big for the amount of water being distributed. 

I’ll try to add the other image. I do

appreciate people reaching out and offering words of help.

 

all the best all😊

Emmanuelle_OVO
Retired Moderator
Retired Moderator
May 7, 2025

Thanks for popping back with an update ​@Sassiem 😊

Renewable Energy? Big Fan.