Hi, my electricity meter has a flashing light where WAN is signed, is the meter faulty, what can I do to remedy this situation? Thanks.
Solved
Liberty 100 WAN flashing
Best answer by Tim_OVO
Updated on 14/03/25 by Ben_OVO
A flashing WAN light is a good thing,
Is the WAN Flashing, On or Off?
If the light is flashing, the meter is connected to the WAN. Please check how many times the light flashes between pauses.
One flash between pauses means very low signal, five means great signal. If the light is solid, there's no WAN.
Here’s some things to check, if your meter has no or poor WAN:
-
How strong is the mobile phone signal next to your meter?
-
Is there anything metallic in the way of the meter which could be moved?
-
If the meter has something metallic blocking the signal - for instance a mirror or an ironing board - then moving this may solve the problem.
-
Is your electricity meter in a metal box (e.g a metal meter cupboard)?
-
Is your electricity meter in a basement, or is it partially enclosed (e.g in a closed cupboard under the stairs)?
For more info on your Secure Liberty smart meter, see our guide here:
+1- Plan Zero Hero
- 7928 replies
Hi
I need to identify your meter first. Please post photos of it so I can check what you have.
+1- Plan Zero Hero
- 7928 replies
Ok thanks. In that case, give this tool a spin: https://smart-meter-help.ovoenergy.com .
Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
1 person likes this
I may have found the problem, the mobile meter had no batteries in it. I've just put 2 in, hoping this helps
Updated on 14/03/25 by Ben_OVO
A flashing WAN light is a good thing,
Is the WAN Flashing, On or Off?
If the light is flashing, the meter is connected to the WAN. Please check how many times the light flashes between pauses.
One flash between pauses means very low signal, five means great signal. If the light is solid, there's no WAN.
Here’s some things to check, if your meter has no or poor WAN:
-
How strong is the mobile phone signal next to your meter?
-
Is there anything metallic in the way of the meter which could be moved?
-
If the meter has something metallic blocking the signal - for instance a mirror or an ironing board - then moving this may solve the problem.
-
Is your electricity meter in a metal box (e.g a metal meter cupboard)?
-
Is your electricity meter in a basement, or is it partially enclosed (e.g in a closed cupboard under the stairs)?
For more info on your Secure Liberty smart meter, see our guide here:
Carbon neutral - we need a community to get there! My green tech: Aclara SGM 1411-B smart meter, Chameleon IHD6
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