Hi my smart meter is displaying
Your Electricity supply has been disconnected at your supply meter
Solved
In- Home Display showing supply as disconnected - what can I do?
Best answer by Suzzie
Updated on 24/07/26 by Abby_OVO
I’ve just pressed all the buttons again and its sorted now thanks panic over
If the same message appears on screen for you, and the above fix doesn’t work, please try turning the In-Home Display (IHD) off and back on again.
If this still doesn’t work, please reach out to the Support Team for assistance.
If you’re experiencing a different issue with the IHD, check out some of the topics below:
Updated on 24/07/26 by Abby_OVO
I’ve just pressed all the buttons again and its sorted now thanks panic over
If the same message appears on screen for you, and the above fix doesn’t work, please try turning the In-Home Display (IHD) off and back on again.
If this still doesn’t work, please reach out to the Support Team for assistance.
If you’re experiencing a different issue with the IHD, check out some of the topics below:
+4Morning
Let us know if you ever have any other questions related to your smart meter or anything else, and you can find some really handy smart-related articles in our Forum Library section here.
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