This is probably obvious, but I have been asked to submit my dual readings but now have smart meters and can't find the relavent values to send.
I thought having a smart meter fitted meant that the readings would send automatically.
Thanks very much
Best answer by Mattj3135
Updated 27/08/20: Info on a blank smart meter screen here
There could be a number of reasons you've been asked to provide meter readings.
To read your ‘Secure’ SMETS1 smart meter, press 9 on the keypad. It will read Imp - KwH - *reading*. For an Economy 7 electricity smart meter, press 6. More info here.
Check out this topic to confirm how to read your SMETS2 smart meter
There’s another topic on this same question here.