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I've been asked to submit some meter readings - how do I read my smart meter?

  • 27 May 2017
  • 2 replies
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Hi,

This is probably obvious, but I have been asked to submit my dual readings but now have smart meters and can't find the relavent values to send.

I thought having a smart meter fitted meant that the readings would send automatically.

Please help!

Thanks very much

Nick
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Best answer by Mattj3135 28 May 2017, 05:00

Updated 27/08/20: Info on a blank smart meter screen here



There could be a number of reasons you've been asked to provide meter readings.

To read your ‘Secure’ SMETS1 smart meter, press 9 on the keypad. It will read Imp - KwH - *reading*. For an Economy 7 electricity smart meter, press 6. More info here.

 

Check out this topic to confirm how to read your SMETS2 smart meter


There’s another topic on this same question here.

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2 replies

Userlevel 6

Updated 27/08/20: Info on a blank smart meter screen here



There could be a number of reasons you've been asked to provide meter readings.

To read your ‘Secure’ SMETS1 smart meter, press 9 on the keypad. It will read Imp - KwH - *reading*. For an Economy 7 electricity smart meter, press 6. More info here.

 

Check out this topic to confirm how to read your SMETS2 smart meter


There’s another topic on this same question here.

Userlevel 7
Hope @Mattj3135 helped you, @Nickholder - that OVO Answers page will explain this better then any of us.

I've changed the title and added some tags to this topic - I recon there will be loads of users with the same query and I want them to find Matt's answer!

Tim

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