we have gas central heating controlled by standard thermostats with heating timers. since our smart meters were installed on friday our heating will not go off, its ignoring the timers and thermostats, its costing a fortune. any help gratefully received.
Updated on 10/12/25 by Abby_OVO
Yes sorry I did, I asked our boiler engineer to come out and he knew what it was immediately, the control for the valve for the upstairs heating had got stuck open. It needed replaced, a common fault and purely coincidental it had failed exactly when the meters were installed. Thanks for all attempts to help.
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OVO Energy Ltd, Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ, (Company no. 06890795) registered in England and Wales.
OVO (S) Gas Limited is registered in England and Wales (Company No. 02716495) at Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ.
OVO (S) Gas Limited is part of OVO Group Ltd
