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Hi all

rightly or wrongly, been trying to get smart metres fitted to gas and electricity.

Booked up a free visit last year with OVO engineer and he took one look at it and said can't do it gov because your gas and electricity metres are too close to each other.

And off he went.

So, been toing and froing with OVO and they said they will be able to fit smart metres if minimum distance between said meters is achieved and it will cost me £125 to them to movement the gas metre, or so I thought.....

So booked a date in November for what I thought was going to be OVO to move the gas metre and was then told to phone Cadent i.e. British Gas for them to actually repositioned meter.

 Got a provisional quote from them for £790 to move it less than a metre !!

The cadent person also said there is no legal requirement for a minimum distance to be achieved for older gas and electricity installations although these days there is for new installations.

Googled it and couldn't find anything relating to it other than forum posts discussing whether there is room for the smart metres or not but don't have that problem at all here.

So, obviously not going to pay them £790 to move a gas metre and looks like I'll have to ask for the £125 I paid to OVO back unless of course anyone here knows different and the first engineer wasn't quite correct in saying I can't have smart metres due to the closeness of the existing meters? Hope someone can help out.

Thanks in advance 

 

Earth shorts can be difficult!  The first thing to try is to see if the short is appliance related.  On the ring main, unplug everything from that ring main and then see if the RCD trips again, if it doesn’t then the problem is appliance related so you then need to plug in the appliances one by one and then switch them on to see which is causing the fault.

If the RCD trips with everything unplugged, it gets harder, the first thing I would do would be to unscrew every socket and spur outlet and ease them out gently, it is most likely that the fault has occurred when a socket had been disturbed or changed out.  If you don’t find the fault that way then the next step is to isolate parts of the ring by breaking the circuit, disconnecting a socket is the way to do this but you should be using an electrician.

The lighting circuit can be diagnosed in a similar fashion; best of luck!

Thanks all for your replies. Most helpful

No worries. We’ll be here if you need us!

As for getting that gas meter fitted, I’ll empower you with the next steps, hope you’re OK with this!

As the electric meter is now installed, you can’t do the gas meter upgrade via self-service. Give it a couple of weeks then get in touch with the Support Team. They’ll be able to arrange a second engineer visit to finish the job.

Feel free to tell them about this thread as well, it may help them to understand the context.

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