Updated on 29/05/25 by Ben_OVO:
In short - yes! We can fit SMETS 2 (S2) smart meters for Economy 7 (Eco 7) set ups, including those requiring a 5th port/terminal connection, such as underfloor heating or storage heaters - more info on this here.
Still not sure that your set up is suitable for a smart meter, or you need more advice? Feel free to ask the community.
Unfortunately, we don't currently have the functionality to change Smart Meters from Single Rate to Economy 7, or vice versa. This is something we are looking to make possible in the future and we’ll keep you posted with any further updates here on the Forum!
Economy 7 to Single Rate
Although we're unable to physically change the functionality of meters right now. We can offer an Economy 7 to Single Rate plan! This means you’ll be paying the same rate for each register.
If this is something you’re interested in, please get in touch with our Support Team.
Single Rate to Economy 7
At the moment as it stands, there's no way for customers who wish to switch their Smart Meters from Single Rate to Economy 7.
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Smart meter communication issues?
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