Skip to main content
Emmanuelle_OVO
Retired Moderator
Retired Moderator
April 26, 2024
F.A.Q.

Want to know more about Power Move Flex?

  • April 26, 2024
  • 23 replies
  • 2155 views
Want to know more about Power Move Flex?

Updated on 15/01/26 by Abby_OVO


Over the 18 months, Power Move Flex (as part of CrowdFlex) has shifted 864,700 kWh's and paid out over £1.02 million in bill credits.

We've had over 100,000 customers take part over the 3 trials in which Power Move Flex helped match the demand to the power being generated. So homed used cleaner, greener energy.

The trials were aimed at understanding how households can contribute to a greener electricity grid. The learnings we gathered from being part of these trials will be essential for the Electricity System Operator to plan for the future of the electricity grid, and how our customers can play a role in this.
 
Together we've been making energy better for people and the planet. 

 

There are currently no active trials. More information on Power Move can be found here:

 

 

Power Move Flex is a series of events that can earn you credit when you shift your energy use to greener times of the day.

It’s all part of the CrowdFlex project, sponsored by energy regulator OFGEM and electricity grid operator ESO.

Working with industry leaders, the goal is to manage the demand on the grid – and change the future of energy.

 

How does Power Move Flex work?

 

At peak times of the day, like around 7pm, there are high levels of demand on the energy grid. By nature, renewable energy sources like wind and solar power can be unpredictable. So this demand on the grid doesn’t always match how much renewable power is being generated. And when there’s not enough to go around, dirtier, carbon-heavy fossil fuel gets used to fill the gap.

Power Move Flex helps match the demand to the power being generated. So your home uses cleaner, greener energy. The aim is to shift your electricity activities into certain time slots – not to use more than normal. 

 

Can I take part?

 

Power Move Flex is open to eligible OVO pay monthly customers. You’ll also need to have a smart meter set to half hourly smart meter readings. You can update your meter readings via your online account.

We’ve been inviting eligible customers to sign up via email and we’ll let you know if you’ve successfully joined. Unfortunately there are limited spaces and we can’t guarantee a space.

We’ll also randomly select a "control group" who won’t take part in any events. This means there’s a chance you won’t be rewarded. To find out more see our FAQs below.

Terms and conditions apply. Please read them here.

See here for Frequently Asked Questions for trial one on the CrowdFlex project.

 

Want to find out more? You can head to our website for more information on Power Move Flex.

 

Is your question not covered in the FAQs? Post it below and we’ll get you an answer. 

23 replies

Newcomer
September 8, 2025

Hi .

Has the ovo app had an update ? 
where I would normally book and view my power move sessions , is now not there .

i can’t seem to make or view my slots .

Any help much appreciated 

Blastoise186
Super User
Super User
September 8, 2025

Hi ​@Worm ,

I think you’re talking about the 2kWh free power per week thing? If so, that has now ended because it was only active until the 31st August. Keep an eye out for future promotions!

Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
Chris_OVO
Community Manager
Community Manager
September 9, 2025

Hey ​@Worm,

 

Welcome to the community,

 

You’ll still get your free energy slots in your monthly summary for Power Move Flex which can’t be changed and the previous bookable slots through OVO Beyond’s promotion ended on the 31st of August.

 

We have a bunch of fantastic promotions just for you through our energy savings app, OVO Beyond! Feel free to check them out and take advantage of the savings:

 

Renewable energy jokes never get old.