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F.A.Q.

Want to know more about Power Move Flex?

  • April 26, 2024
  • 23 replies
  • 2059 views
Want to know more about Power Move Flex?
Emmanuelle_OVO
Community Manager

 

Power Move Flex is a series of events that can earn you credit when you shift your energy use to greener times of the day.

It’s all part of the CrowdFlex project, sponsored by energy regulator OFGEM and electricity grid operator ESO.

Working with industry leaders, the goal is to manage the demand on the grid – and change the future of energy.

 

How does Power Move Flex work?

 

At peak times of the day, like around 7pm, there are high levels of demand on the energy grid. By nature, renewable energy sources like wind and solar power can be unpredictable. So this demand on the grid doesn’t always match how much renewable power is being generated. And when there’s not enough to go around, dirtier, carbon-heavy fossil fuel gets used to fill the gap.

Power Move Flex helps match the demand to the power being generated. So your home uses cleaner, greener energy. The aim is to shift your electricity activities into certain time slots – not to use more than normal. 

 

Can I take part?

 

Power Move Flex is open to eligible OVO pay monthly customers. You’ll also need to have a smart meter set to half hourly smart meter readings. You can update your meter readings via your online account.

We’ve been inviting eligible customers to sign up via email and we’ll let you know if you’ve successfully joined. Unfortunately there are limited spaces and we can’t guarantee a space.

We’ll also randomly select a "control group" who won’t take part in any events. This means there’s a chance you won’t be rewarded. To find out more see our FAQs below.

Terms and conditions apply. Please read them here.

See here for Frequently Asked Questions for trial one on the CrowdFlex project.

 

Want to find out more? You can head to our website for more information on Power Move Flex.

 

Is your question not covered in the FAQs? Post it below and we’ll get you an answer. 

23 replies

unknownuser01
Carbon Cutter*
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Please can we have some more information about the calculation of how much power is shifted? How is the comparison base line normal usage calculated? Is it averaged over some period of time, etc.


unknownuser01
Carbon Cutter*
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How will this work with EV Charge Anytime? Will the charger handle the power shift and would that be included in the calculation of power shifted compared to average usage?


Blastoise186
Plan Zero Hero
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  • Plan Zero Hero
  • May 6, 2024

How will this work with EV Charge Anytime? Will the charger handle the power shift and would that be included in the calculation of power shifted compared to average usage?

As far as I’m aware, Charge Anytime will try to avoid running a charge during Power Down event and will try to maximise charging during a Power Up event, in order to help you achieve the goals. Any power used/saved as a result WILL count towards Power Move Flex goals.

This integration is automatic - you don’t need to do anything special to make it work.


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  • Carbon Cutter*****
  • May 7, 2024

Please can we have some more information about the calculation of how much power is shifted? How is the comparison base line normal usage calculated? Is it averaged over some period of time, etc.

This ^^

I received the below from OVO, but it makes no reference to my baseline/target and how the calcs are performed… For example, if they think I’m only using 1/10th of a kWh over this period, is my max rewards 5pence for having everything off. The power move events had a target/ baseline.  

You’ll receive £0.50 credit towards your energy bill for every kWh you shift.


Emmanuelle_OVO
Community Manager
  • Author
  • Community Manager
  • May 8, 2024

Hey @supercitybity @unknownuser01,

 

Thank you for your feedback & questions. 

 

I’ve forwarded them on to the team & will get back to you with an update 😊


Emmanuelle_OVO
Community Manager
  • Author
  • Community Manager
  • May 9, 2024

Hey @supercitybity @unknownuser01,

 

For Power Down events, we calculate your baseline using ESO’s methodology: For working days (Mon - Fri excluding bank holidays) – your baseline is calculated using the half hourly electricity usage data taken from your smart meter over the last 10 working days before an event. Days where there’s been a Power Move or Power Move Plus event won’t count towards the target. You must have at least 5 working days worth of data for a target to be calculated.


For non-working days (Saturday, Sunday & bank holidays) – your baseline is calculated using the half hourly electricity usage data taken from your smart meter over the last 4 non-working days. Days where there’s been a Power Move or Power Move Plus won’t count towards the target. You must have at least 4 non-working days worth of data for a target to be calculated. For Power Up events, there will be a zero baseline on consumption.

 

For Charge Anytime, we will automatically control the charger in line with the events. Charge Anytime already does this, and charges when the grid is greenest, so there's effectively no change to the method of charging we just won't charge the vehicle in a Power Down event, and may charge it in a Power Up event, which they'd be rewarded for.


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  • Carbon Cutter*****
  • May 9, 2024

^^ Thank you. As my average values over the day are greatly skewed as I have solar, the the baseline will be off as well. I don’t think this makes sense for me, unless its using more power and in this case I probably can by cooking. 


Emmanuelle_OVO
Community Manager
  • Author
  • Community Manager
  • May 10, 2024

That’s really helpful feedback @supercitybity, I’m going to pass that on to the team so they can make improvements, we want power move flex to be more accessible to different groups of customers. 


  • Carbon Cutter****
  • October 17, 2024

I have had an email to say Power Move Flex 2 is starting from the 7th October and I am on the waiting list. I have had no notifications of any Power up or down events yet.

In addition I have been selected for the control group so I am assuming I should get event notifications. 

Have any events taken place yet? Maybe not!


Abby_OVO
Community Manager
  • Community Manager
  • October 29, 2024

Hey @Sparky64 

 

So sorry you never got a response to your question.

 

From September we started inviting eligible customers to the next series of Power Up events (when there’s low demand on the grid) and Power Down events (when there’s high demand on the grid). Like last time, you’ll earn credit for every kWh of electricity you shift above or below your normal use.

 

For more information on the next series of Power Move Flex, please visit Power Move Flex or view our updated FAQs. You can also read more about this on our dedicated topic:

 

Sorry again for such a delay in an answer here, hopefully this helps.


  • New Member*
  • November 7, 2024

If you are a pensioner who keeps most of your gas and electric off as much as possible ? Is it worth joining Power Move? I did a power up the other day for an hour , which cost me 45p but only was credited 1p to my account ? 


  • Carbon Cutter***
  • November 7, 2024

That is a question only you can answer. Presumably that 45p worth of electricity you would have used anyway at another time, so is 1p worth it to you. 


  • November 7, 2024

It really depends on your usage patterns and the potential to shift your consumption to away from the 4PM to 7PM peak window.

I use very little energy and for nine months of the year Power Move effectively covers all of my metered energy charges - or, viewed another way, gives me 40p of free energy per day to use outside of peak - leaving me to pay for the just the standing charges.

I am confused about the 1p credit though as the credits have not yet been applied for October's Power Move.


  • Carbon Cutter**
  • November 7, 2024

I have found power move and excellent way to earn money every month, I make sure that I do washing drying and cooking at the hours not included in the power move, at the moment 4pm until 7pm, as a pensioner I find it easy to avoid using large amounts of electricity during those hours, as it's based on a percentage of what you use it seems to work even though I don't have large bills, 

 


BPLightlog
Plan Zero Hero
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  • Plan Zero Hero
  • November 7, 2024

I think the clue is in the name .. if you use next to nothing during peak times then you won’t be earning much (but helping reduce emissions anyway), but if you can shift some of your usage out of peak times then it’s certainly worth trying .. it costs nothing apart from a bit of thought


  • New Member***
  • November 7, 2024

It depends entirely on lifestyle, number of people in the property, etc.etc. I am living off a pension but am a low user, I live alone. Therefore the cash rewards for Power Up and Power Down are pennies because of the way it is calculated. There is another thing I’d like to mention though, anyone my age or older would be well aware of not using standby, pulling plugs out of the wall, using appliances out of peak times and so on and have probably been doing it for decades. Of course we are also aware of looking after the pennies because they turn into pounds so we will take the pennies with thanks.


Nukecad
Plan Zero Hero
  • Plan Zero Hero
  • November 7, 2024

From what was said about “power up” and the reward gained in the original post here I believe this is regarding Power Move Flex and not the monthly based Power Move.


  • Carbon Cutter****
  • November 8, 2024

A pensioner here too. We joined the power move flex 5 weeks ago. Over the first 3 weeks we earnt £1.99 in power ups and downs, we missed doing them on week 4. I haven't looked at how much this "cost" because it was all things that I would have done anyway but at a different time eg I didn't do a wash load when I would normally but did it during a power move up time, if there was a power down I waited until after it had ended to switch on the dishwasher. So there was no cost as I would have done these things anyway.  It's about moving the time you do things, turning things off won't help, unplugging standbys are really negligible when it comes to power move ups and downs. Have you also joined the power move on the app, avoiding use of what you can between 4pm and 7pm (the peak time) and doing those things off peak? You can join both and run them in tandem.


  • New Member***
  • February 4, 2025

Maybe I have just missed something but I can’t understand how I am going to save money by using more energy when there is a power up event . Surely I still have to pay for the power I have used during it ?


Blastoise186
Plan Zero Hero
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  • Plan Zero Hero
  • February 4, 2025

Hi ​@Gazz64 ,

In future, please post this in the Power Move Flex group if it’s Power Move Flex related. I will arrange for this thread to be moved shortly. You’ll find it under this link after that: https://forum.ovoenergy.com/groups/power-move-flex-trial-165

The idea is that for a Power Up event, you move usage into that slot that you would have used anyway but at another time of day, thus preventing your costs from increasing and maximising any rewards.


  • New Member**
  • September 8, 2025

Hi .

Has the ovo app had an update ? 
where I would normally book and view my power move sessions , is now not there .

i can’t seem to make or view my slots .

Any help much appreciated 


Blastoise186
Plan Zero Hero
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  • Plan Zero Hero
  • September 8, 2025

Hi ​@Worm ,

I think you’re talking about the 2kWh free power per week thing? If so, that has now ended because it was only active until the 31st August. Keep an eye out for future promotions!


Chris_OVO
Community Manager
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  • Community Manager
  • September 9, 2025

Hey ​@Worm,

 

Welcome to the community,

 

You’ll still get your free energy slots in your monthly summary for Power Move Flex which can’t be changed and the previous bookable slots through OVO Beyond’s promotion ended on the 31st of August.

 

We have a bunch of fantastic promotions just for you through our energy savings app, OVO Beyond! Feel free to check them out and take advantage of the savings: