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Chris_OVO
Community Manager
Chris_OVO
Community Manager
September 23, 2024
PinnedNews

Power Move going into Beyond - new challenge information

Power Move going into Beyond - New Challenge Information

Updated on 11/06/26 by Ben_OVO

Power Move is now live in the OVO app/Beyond. If you already have consented to HHR before, when you go back to the home screen after providing consent you should see the Power Move tab again with "Join Now", if you click on this, you'll be able to complete sign up. If this is your first time providing consent, you will be emailed once the meter settings have been updated. Please note, you will need to have the most recent updated version of the app, if you're on an older version you may not be able to see Power Move so please make sure you update your app to the new version.

 

 

 

Hi everyone,

 

Throughout 2024 so far customers have saved over £1.3 million by shifting their energy and making greener choices with Power Move.

 

Ahead of the next challenge starting October 1, we have a few changes we wanted to let you know about.

 

Power Move will now be exclusive to Beyond. 

If you want to take part in the next, and future Power Move challenges, you'll need to join each challenge when it opens in Beyond. Beyond is our free Energy Savings Account - you can read more about Beyond here.

To unlock Beyond, you’ll need to download the OVO app, have a smart meter and pay by Direct Debit. 

You won’t be able to opt in or see the new challenge details in the Power Move section on your online account. 

We also won’t be auto-enrolling current Power Move customers onto the new challenge, but will be contacting customers when the new challenge is available to opt in.


Changes to eligibility 

To take part you will need to have a single-rate meter, pay by Direct Debit, and have a smart meter. Multi-rate meters, like those used for Economy 7 or Economy 10, can’t be used for Power Move from October 1.

We're looking at how we can include more customers in the future.

 

Updates via the OVO app

You’ll soon be able to see your progress through the app. When the new challenge is live, sign in to your account and select 'Power Move' on the home screen.

Don’t have the OVO app? Download it from the App Store or Google Play Store.

 

New tiers and rewards

We’ve made the monthly peak usage targets easier for the next challenge, and increased the rewards. Peak times for this challenge will be 4pm-7pm and the rewards are:

 

  • 12.00% to 10.01% = £3
  • 10.00% to 8.01% = £6
  • 8.00% or less = £12

 

Thanks

The OVO team

 

    117 replies

    Show previous replies
    Nukecad
    Super User
    NukecadSuper User
    Super User
    September 30, 2024

    at least I’m not alone thinking the whole process was a lill bit disjointed.

     

    Does anyone expect anything to run smoothly these days?

    (Oops, my cynicism is showing again).

    I said, Hey - Watts going on.
    Firedog
    Super User
    FiredogSuper User
    Super User
    September 30, 2024

    Thanks, Tom

      

    Had to confirm the switch to half hourly readings (but already sending ½ readings)

    plus a second check box to confirm something???

     

    Nothing to confirm, either there or on the web. Half-hourly readings selected everywhere.

     

    I think I’m an edge case (again!) that the app doesn’t know what to do with. I’ll be back after the 24-hour wait - I’m still not confident.

     

    Noel | I have no official status; I'm just a volunteer who comes here to help other customers. My gear: Aclara SGM 1416-B Electricity-only E7 meter; Chameleon IHD3-PPMID-AAA | It may look as if I know what I’m talking about, but don’t let that fool you. |
    Newcomer
    ruthr
    Newcomer
    October 1, 2024

    Why do we have to download the app just to sign up for the winter challenge?

    Blastoise186
    Super User
    Blastoise186Super User
    Super User
    October 1, 2024

    Hi @ruthr ,

    Long story short, Power Move is now part of OVO Beyond so you need to use the app to access that and the other Beyond stuff. The app will now also help you keep track of your progress on a weekly basis, which wasn’t available previously.

    Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
      Rank 9
      wkeithg
      Rank 9
      October 1, 2024

      Why do we have to download the app just to sign up for the winter challenge?

      The cynic in me suggests:-

      Someone in OVO has a target of app users or increase in app take-up so is looking for a way to increase take-up of the app to ensure that target is met. 

        Newcomer
        ruthr
        Newcomer
        October 1, 2024

        Just what I thought!  I’m not a keen app user - don’t see a need for most of them - but this is forcing us - so, yes, I have downloaded it!

          Chris_OVO
          Community Manager
          Chris_OVOAuthor
          Community Manager
          October 1, 2024

          Hey @ruthr,

           

          We had some customers in for a connection event, and one of the talking points was that some of our offers people miss out on because they aren’t aware of them. Beyond is helping us by pulling everything together in one place so you’ll know what’s on offer and could benefit you. It’s also allowed us to increase the frequency to weekly so that you’ll have more control over knowing your progress towards the challenge target.

           

          Why do we have to download the app just to sign up for the winter challenge?

          The cynic in me suggests:-

          Someone in OVO has a target of app users or increase in app take-up so is looking for a way to increase take-up of the app to ensure that target is met. 

          @wkeithg To give a little insight the uptake from customers has far exceeded our expectations and this change isn’t related to any kind of targets. I hope this helps! 

          Renewable energy jokes never get old.
            Newcomer
            solarrolar
            Newcomer
            October 1, 2024

            Could also be a way to increase people taking up the offers in the Beyond app - more users —> more take up of offers = more money for Ovo, plus the partner discount offers - is there money in that for Ovo? 

              Newcomer
              Tasa
              Newcomer
              October 1, 2024

              I avoid apps at all costs so this will deter me from taking part completely. I don’t seem to be able to find details of the benefits/rewards/perks in order to make a balanced decision about whether it will be worth it for me. I had previously participated predominantly to help the grid and green usage whilst it benefited me too. If I can’t find out how I might benefit then it really isn’t worth the hassle of downloading the app and learning how to manage a whole new system of frustration. 😒

                Blastoise186
                Super User
                Blastoise186Super User
                Super User
                October 1, 2024

                It’s actually pretty simple tbh - download the app, activate Power Move and close it if you really don’t care about anything else..

                Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
                  Show more replies
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